Allan Mukkuzhi
You’re better off going to any other Dunkin. In all the times I’ve ordered online, I can count how many times I’ve gotten my order correct on one hand. One time, instead of my bacon egg and cheese croissant sandwich, I was given just cheese in a croissant. Many times the bread was wrong, and many times my drink was completely forgotten. Just go to the one on Maple Ave, they at least get your order right (the bare minimum).
… moreGiancarlo Petraroia
I paid over $12 for a bagel and cream cheese and a small coffee, I’m not sure if that’s the right price or they over charged me. The Dunkin lady was nice. The atmosphere was kinda loud. The bagel was under toasted and very chewy, coffee was good. I’m from out of town, I had someone at the doctors across the street. I parked there and so I wanted to spend some money there. But I wasn’t happy with the experience. I felt like I over paid and the quality was sub par.
… moreNicole
I was in the drive-thru line for about 10 minutes and reached the speaker around 11:20am. When I got to the window, I was asked to pay—even though I had already placed and paid for a mobile order. I was also asked what I ordered- as they were unsure.
One of the items I ordered was a chocolate frosted donut. I’ve attached a photo of what I received—not sure if the picture does it justice, but it had very little frosting, and I was surprised it was served that way.
None of these issues are major on their own, but all of them together definitely made me consider driving a bit farther to go to a better Dunkin’ in the future!
… moreLuis Rodriquez
It’s a good place to go n get coffe but sometimes when u oder from the drive thro there’s always a rude person they dnt let u make a choice it’s like u have to hurry up so yes I give it a 2
… moreElijah
Im going to stop ordering from this spot unfortunalty, ordered a mobile order and had a disagreement due to a coffee being wrong, i turned around and came back to try and get the coffee adjusted. I spoke with the worker who was very unprofessional and rude. I showed her the receipt and she kept repeating to me that the order did not get received that way and that we messed up after repeatedly showing her the receipt which didnt have the coffee they made on it. She said its free just take it, it was only free because we used our rewards and claimed it. No Matter what i said she didnt budge, i felt like i was talking to a wall. I left the coffee there and went home to find out that the entire order was wrong, my sandwich was an egg and cheese, i dont eat pork due to religious and health reasons and they added bacon. Extremely dissapointed because its close to where i live, they changed the workers like clockwork and its never for the better. Last time ill be ordering from there.
… moreJen Roman
Placed a mobile order for two sandwiches and drinks. Although the staff was friendly, I can’t say something positive about the food. The English muffins had mold on it which was disgusting. We couldn’t turn around since we were running late for an event but I just feel they definitely need to pay attention more to what they’re giving out. Because of that I wouldn’t be returning.
… moreVanessa Ivelisse
Horrible!!! Stopped there after my sisters appointment to eat in with her. The treatment was awful. We waited exactly 10mns (paid at 3:23pm and got my food at 3:33pm)
Just 2 bacon egg and cheese on plain bagel. The 2 young females preparing them said she did not want to make them because she had to make the food for the drive thru customers(like if thats my problem) um there were 5 employees there and they weren’t moving.. they were just laughing and joking. The 2 females were flirting with the drive thru costumers (which i couldn’t careless as long as you make my food)
They were all super loud. The place was filthy. Tables were dirty and so was the floor.. bad experience and will NEVER come back to this place. I love DD but not this one. Employee needs to get restrained
… moreZiyad T
Amazing. Really nice staff.. even tho it was so busy but still there was no wait time. You order on one side and get your stuff on the other real quick.
… moreA G
Went through the drive thru and the guy started by saying “what do you want” I asked if I could have my drink remade because it tasted like they forgot the syrup and they said no. I didn’t feel like fighting so I just took the nasty drink. I also asked for light ice and I basically just got a cup of ice which I guess it not bad in this scenario since the drink is nasty but for over $6 I would at least like what I ordered lol
… moreKiri Thomson
Of course it’s busy…especially because it is located right next to Hartford Hospital. BUT today there is a picket line in front making it busier than normal. Hospital staff being fired if they are not vaccinated. The big debate of the vaxxed vs non-vaxxed.
Smh…so imagine it being a bit busier than normal. Waiting on my 2 large iced coffees w/ Caramel and oat milk, it gave your staff and I moment to connect and talk about the current health conditions affecting society. The staff is very personable and my order was correct. Thats most important!!! I def right on Dunkin <3
I’ve visited this DD many times. Positive vibes each time.
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