N Weathersby
I ordered through door dash. On door dash Chilis is called (Just Wings). I ordered 2 orders of the 16 wings with fries. Both my order and my daughter’s order had a strand of black hair in it. I have braids in my hair and my daughter has pink hair. SMH! I called the store and talked to a manager named Mike/Micheal. He said he would handle the situation and offered me a gift card through email even though I told him door dash had already taken care of it. I have previously had burnt fries and burnt wings but I did not complain. I order from here because it’s familiar. I am not from Texas but it seems the food is starting to really get bad. I almost threw up. That was unsanitary and just plain gross.
… moregeologiststephy
I was surprised the reviews were so low because the food was better than at the West Chase location. Went on a Saturday evening. There was no wait. The food was great. The drinks were great. Service was great. I just wish the lights were dimmed like other locations. They were pretty bright.
… moreRobert Jonhson
Came in for lunch and was very impressed! The Triple Dipper Appetizer is always a winner—perfect for sharing. For the main course,the flavors were fantastic. Don’t forget to try one of their Margaritas! Great food, great atmosphere.
… moreFarah Khimani
We visited Chili’s in Houston and had a great experience. The food was really good, and the service was friendly and efficient. Everything came out fresh and on time. Overall, a pleasant dining experience—would definitely visit again.
… morebrianna garcia
Everything good waitress was amazing I forgot her name and the other waitress was a guy amazing they were both very attentive and amazing .Food AMAZINGGGGG
… moreKaylyn Harris
Last night (1-19-2026) I took my mother in-law out for her birthday. The service from this location was so ridiculous. the service was crap and I STILL tipped 18%, which he didn’t deserve. We ordered 4 burgers and they FORGOT a burger. Drinks, service, appetizers… AMAZING! Everything was fine until the meals came out. It took them 15 mins to bring out the forgotten order and the so called manager didn’t even come to the table to apologize or offer any type of compensation, I mean absolutely nothing. Not even a “my bad”. The disregard of us was wild. We weren’t belligerent, argumentative people. We didn’t understand the dismissiveness. I mean, We are constantly having the flag down people because our server stopped tending to our table. No refills, no anything. We flagged our server down and later asked about a resolution and his response was “oh, my manager said no”. So wild. Everybody is done eating and one person is this waiting on their food. They put these two loud mouths with kids behind us. as my husband is eating, the server is leaning Over having an entire conversation with those people he knows, over him. Unacceptable. My husband and I are over the road truck drivers and ready to show love since we are all . We tip crazy every where we go. The server definitely missed out on his blessing and this was the first and LAST time we will ever go to this location
… moreMarvin
Emma was our server she did a great job the whole restaurant was welcoming from all the hosts and hostess, the bartender did great on my drinks I had 2 , I also watched the other servers and all were on point with the customers I think we were the loudest
… moreShalini Shelley
Micheal, the Manager was considerate and Kind! Our waitress, Kyra, was a gem! Had a great time with my Mom on Sunday, July 6th 2025
On Halloween, Oct, 31st 2025, Floid was our waiter at 8pm! He took great care of us! Wonderful to see Micheal, the Manager, again! We had a fun time celebrating Rita Aunti’s birthday
… moreD Martin
My family and I went here for dinner 3/9/26 and the Lady @ the front desk was great and attentive as well as our waiter Larry he was one of the best waiters we’ve ever had. Thanks for the great experience and the food was fresh and delicious
… morePatti Funk
I had called the day before to place a large order for my office. I arrived early to pay, because the link they sent wouldn’t work. I ended up waiting over 45 minutes for my order, and 6 of my trays had major issues, My Big Mouth Bite Trays were messy with one looking like they just tossed the food on the tray, sauce every where and tops looked to be missing because they were not stacked together. I ordered two Cajun pasta platters one looked amazing, the other i thought was a mistake it was half missing and was just plain pasta with a few scraps of chicken, looked nothing like the other, dish. I had asked both yesterday and today for double the salsa . Because I had asked for the burger tray and pasta issues, to be addressed, I was immediately considered a trouble customer, I kept asking how would they serve that to someone, or expect me to serve it to my staff. The manager said the pasta was the same, Please see attached pictures and Judge for your selves. They took the one burger tray back and didn’t use a clean tray, but just mushed everything together, the Big Mouth bites looked all sorts of messy, with sauce every where. I didn’t get plates , serving utensils and had to beg for the missing garlic bread, and salsa all while having servers say it wasn’t their job to help, and just rude, I asked for a receipt and was given a kitchen order not an actual receipt. I waited over 45 minutes past the time I had asked for the food, and parts of the hot food was cold, part hot. 75 percent of my food was made incomplete, wrong, or seriously a train wreck. The southwest egg rolls were not crispy nor where they cut. never once did anyone apologize , offer to correct or fix their mistakes. No One offered to assist me to my car despite having over 8 trays of food.
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