Angie D
We made reservations for our Galentine dinner and we had an amazing time. Our server Brian was absolutely awesome. He was very attentive, patient, and extremely polite. I ordered the hot honey chicken sandwich with steak fries, 10/10! Honestly, I had a hard time choosing from the menu, which means I must return. I’ll definitely be back to this location specifically.
… moreSharlene
A charge of $6.75 for an extra 4 pieces of broccoli is insane but what’s worse is getting food poisoning from the half burnt salmon. I will not be ordering from this location again and I’m not sure the fish was stored at the right temp. I’ve had salmon several times before with no problem and this had me suffering from both ends for 3 days.
… moreB Love
The chef(s) at this location seem to care little about the delivery orders. Every steak I’ve ordered has been burnt and today my salmon was literally black it was so burnt. While my experiences in the restaurant are always of great quality, every delivery order is burnt.
… moreKim Newsom
Was here to take in some food and long conversation with my friend & business woman SJ. So we both ordered the BLT. She paired hers with a salad, me a FL Baked Potato. I normally do just butter, but splurged today. (I secretly wanted extra bacon on my sandwich but KNEW my body would be grateful if I did not.) I also ordered this delicious pineapple mocktail. The food came out looking so picture perfect that we couldn’t stop talking about it (forgot to take pic). It looked AND tasted like it was MADE WITH LOVE!!! it’s just a BLT and a fully loaded baked potato but it was so damn good!!! The server was Sherika. She was AWESOME. I forgot the chef’s name but her food was yummilicious!!!
… moreDodie Daniel
I was very disappointed in the food. The salad and dessert were good. The salmon, potatoes and veggies were not. The veggies were not seasoned or steamed correctly. The salmon and potatoes were over seasoned, very salty. The server was nice but the wine recommendation was horrible. I dont think i would go back again. They were extremely busy so that may have played a part in the food being improperly prepared.
… moreTeeTee Anaston
Very disappointed! We have been to Firebirds multiple times. This was my 2nd visit to the Collierville location. We booked a reservation for our anniversary and that was honored with minimal wait. Firebirds is always clean and always busy and we have never had a bad experience until now. Our server greeted us about 5 minutes of being sat. She delivered our drinks, took out order, then dropped off bread and my ceasar salad. The salad was not good. It has minimum leaves. It was mostly stems and it was heavily saturated in dressing. I took a couple of bites and pushed it aside. I ordered the chicken pasta. The spice was a little more than I anticipated. It was a little on the dry side and the flavors did not pair well. I didn’t finish that either. Our server checked on us shortly after getting our food at which time I requested some parm to try to enhance the pasta. We never saw her again. I didn’t like my food. Our drinks ran dry. And she was too busy entertaining her other tables to check to see how we were doing. I’m assuming a manager stopped and asked if we were ok and we asked for refills from her. That took another 3 min or so. Our server is the one who ended to delivering the drinks at which point I asked for a box and the check. We had been there majority of our stay unchecked and I was getting more and more aggravated. She didn’t box up our leftovers but hung around just long enough to collect. It was the worst experience with Firebirds that I have ever had. We definitely won’t be returning to this location.
… morekelly clark
We went for a late dinner. Waitress was nice. Took our drink order. When the drinks came they were supposed to Be the Black Diamond Martinis. I don’t know what the Bartender was doing but the drinks came they were straight sweet and sour mix. This drink does not even have sweet and sour mix in them. The waitress said sorry I can get you something else but it was the vibe. At that point we just ate the appetizer, paid the bill and left. We have been there multiple times and always had a good experience. Won’t be back. So disappointed.
… moreIris San Miguel
I recently dined here and, unfortunately, my experience was less than satisfying. The chicken I ordered had a burnt taste, and the potatoes were overwhelmed with cheese, detracting from their flavor. On a positive note, the ambiance was pleasant, and the drink I ordered was decent. However, my visit to the bathroom revealed a lack of cleanliness, which left me feeling uneasy, as I often consider the bathroom’s condition a reflection of the kitchen’s hygiene. Given these issues, I wouldn’t choose to dine here again.
… moreTracey Rouse
Alexis was a fantastic server, she was able to answer all of our questions. She went above and beyond to give us excellent service. This was the best experience for us and the birthday girl. I’m definitely will be requesting her for my birthday !
… moreGilda Gates
Our server Terrance was wonderful and friendly. It was my bday. Our food was delicious. We started our with that funny looking but taste so good bread! We had the Philly steak egg rolls for the app. I had the Lobster fondue salmon. It was all tasty. The killer Mac n cheese was a little sweet so we didn’t like that at all. But the food was good.
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