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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Malden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ locations in Malden
Malden, MA · 155 Beach St · 200 Commercial St · 424 Main St · 57 Eastern Ave · 619 Broadway · 655 Salem St · 980 Eastern Ave · 99 Charles St.
Dunkin’ Delivery Menu | Order Online | 980 Eastern Ave Malden
MA disclosure: Fees vary based on your order, but you won’t pay more than $13.99 at this store. See if this restaurant delivers to you.
Dunkin’, 424 Main St, Malden, MA 02148, US – MapQuest
Get more information for Dunkin’ in Malden, MA. See reviews, map, get the address, and find directions.
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Reviews
approved Herself
I usually go to Dunkin’ Donuts early in the morning and I’m a loyal customer. The food quality at this location can be good — especially compared to other stores like Terminal B, Back Bay, and Beach Street in Malden — but the customer service at 980 Eastern Avenue is extremely disappointing.
I specifically asked for my croissant to be crispy, and the bacon came out soggy and unappetizing. I also requested to replace sugar with mocha in my coffee, and instead of correcting the order, the staff laughed among themselves and clearly did not take the request seriously.
What bothered me the most was the unprofessional behavior. Some employees openly talk about customers and laugh right in front of them, which is unacceptable in any customer-facing business. This happened on a Sunday morning, involving the male employee working that day and other female staff members.
The only positive experience I’ve had at this location is with a very young girl who works at night — she is polite, professional, and actually understands what customer service means.
This store has potential, but the staff needs proper training and supervision. Respect for customers should be the minimum standard.
… moreI specifically asked for my croissant to be crispy, and the bacon came out soggy and unappetizing. I also requested to replace sugar with mocha in my coffee, and instead of correcting the order, the staff laughed among themselves and clearly did not take the request seriously.
What bothered me the most was the unprofessional behavior. Some employees openly talk about customers and laugh right in front of them, which is unacceptable in any customer-facing business. This happened on a Sunday morning, involving the male employee working that day and other female staff members.
The only positive experience I’ve had at this location is with a very young girl who works at night — she is polite, professional, and actually understands what customer service means.
This store has potential, but the staff needs proper training and supervision. Respect for customers should be the minimum standard.
Jay Laporte
Kid working the drive thru always got a smile on his face. He’s always polite. Always wishes a blessed day. Cant ask for a better employee than him
… moreMIchael Huguley
Great customer service, excellent speed of service. I have been going to this location for 7 years now.
… moreRebecca
My favorite dunks near me. Always makes my order correctly and the iced coffee/tea just tastes better here than other places. I recommend
… moreMahatma Marcellus
The manager is terrible so I ordered hashbrowns bacon and a refresher avocado toast. I give this terrible manager $100 bills. He gave me $67 back in return he was supposed to give me $88.96 and he decided to argue with me and refuse to give me my money back. He is a horrible person. I wouldn’t go back there. I’m not the first customer that he gave The wrong change too. so I lost money he is a horrible manager, and he doesn’t not know what he’s doing.
… moresilvia mckinney
My husband stop by the Dunkin’ Donuts every morning to get me my favorite iced coffee.
The medium iced coffee is not exactly cheap for me to receive every time the wrong coffee. Your staff should be listening better to the customer for the order
… moreThe medium iced coffee is not exactly cheap for me to receive every time the wrong coffee. Your staff should be listening better to the customer for the order
X. Lau
Came in tonight with our kids for donuts. The lady working was so kind—thank you!
… moreLiana Uccello
This is my everyday go to dunks. Most of the staff know my order by heart and take care of me before I can even speak to the cashier. They are friendly and respect my sense of urgency when I stop by in the morning on my way into work.
… moreJade
I’ve been going to this location my entire life. Within the past 3 years they’ve changed management. I’m tired of you guys giving me expired cream, watered down coffee, expired almond milk and expired matcha powder. Skip this location. Your paying full price just to get food poisoning.
… moreHarjot Badwal
This Dunkin is phenomenal! The staff is always kind and patient. They serve you with a smile and are receptive to their customer’s wishes. Their store is clean and is always decorated to reflect the current holiday/season (right now it is adorned with Fall decor!). You will not regret your visit to this Dunkin!
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