Theresa Malone
Pulled into the parking lot at 9:50pm and the door was already locked, and both girls working just looked at us and walked away.all I was gonna get was a sub for my daughter that just got done playing band at the football game at WCHS. When I was a store manager for a retail company if we closed up early we got into trouble. I just think that if you show your open untill 10pm you need to have the doors unlocked for customers.
… moreTrinity Relente
We’ve given this place multiple chances. There isn’t much in Vanceboro, so having a quick, reliable spot for a salad would have been really nice. Unfortunately, that hasn’t been our experience.
Today, we watched a bug crawl up the glass while our bowls were being made. “Quick” service never seems to happen either, as the employee behind the counter often stops to have full conversations with friends who come in. While she was kind to us, the lack of attention resulted in nearly half a bottle of mayo being added to our bowls without any confirmation.
I hate to be that person, but after so many attempts, it’s hard to ignore the ongoing issues. There also seems to be very little awareness around hygiene, leaning over the food, coughing near it, etc. Overall, it’s been a rough experience, and we truly wish it were better.
… moreCandace White
Idk who made my sub march 4th around 4:25 pm but i love u omg its like 1 am and im just eating it and its perfect ily tysm bae
… moreWhitney Saunders
Usually this was a good place to stop on the way to the beach. However today we ordered there & there were a lot of flies around the food prep area. Some of the bar food items appeared old especially the lettuce. My wife did not have any toilet paper in her bathroom. It was showing a 95% grade but that was back last inspected inn I believe in May.
… moreKatie Hicks
3 subs ordered on the app. 3 subs were wrong. None were toasted. Wrong bread. No napkins given.
I really hate giving places low stars but when everything is spelled out there is no excuse to not get it right.
We picked it and were the only ones in the restaurant. I could understand if they were really busy.
… moreChenanigainz
I really am not trying to be rude when I say this but I just bought a sub and walked out and threw it away. What happened was kind of embarrassing so I really didn’t know how to say it without embarrassing the worker but while she was making my tuna sub I realized every time she reached over to grab an ingredient and then leaned back she literally had some of my sandwich on her shirt . A black shirt. So it was real easy to see. I don’t do well in moments like that as I hate to make someone feel bad so honesty I let her ring it up and I walked out then tossed it. Hopefully they can avoid this in the future it’s super unhygienic for an employees work shirt to be grazing someone’s food.
… moreChristy Bryant
My son is allergic to peanuts and any kind of nuts and when I ask the employee did they have any chocolate chip that has not been put out but already cooked she said yes.. I ask could I get some of those because they put the chocolate chip on the bottom and the cookies that had nuts on top. The employee proceeds to tell me that she couldn’t do that her boss wouldn’t allow that. Very poor customer service and this was in Vanceboro
… moreRae Bryant
Did an online order clocked out at work went to pick up order it wasn’t ready. Asked for a refund I was told to cancel on app, no option for that. They called Ken the boss I was told I had to wait until all other customers were waited on before I could get my order cancelled by them. There was no proof that they had cancelled and I could get my money back. And one of the girls had long hair and had no hat or hair net on. Service at this location just keeps getting worse and worse.
… moreMegan Heath-Daigle
Always messing up my orders… but what annoys me the most is they made me a salad that I can’t even eat… absolutely disgusting… lucky I can’t add photos! They need to learn to put the dressing in a side dish or individually packed… they ruin a good 8 buck absolutely so annoyed with this subway… order things on for them to do and it always wrong!< previous review > updated review‐‐> I just ordered on the app 5 subs two the same the rest all different. They messed up on the two that was the same. When I called to get them to correct it lady caught an attitude. Told her my husband was on the way back. When he got there her tone and attitude was absolutely ridiculous. Don’t like redoing an order than perhaps do it right the first time. Literally on the damn ticket the way it was wanted made. Can’t comply than get used to fixing them. Not to mention this damn store goes through more employees than should on a regular. When they remade the sandwiches before he arrived to get there so was unable to watch them. They messed up again on these sandwiches. Flooded them with tops soaked the bread so bad from jalapeños juice that it tasted disgusting. So over this subway to the point where I rather drive 40 mins to another subway than to bother with this local one. If you are hungry I wouldn’t recommend buying from here. They do not treat the customers right and never make things right. And when they do they fire the ones capable of making a damn good sandwich
… moreRudy Desten
The app wouldn’t allow me to order saying no rotisserie chicken so I order in store and to my surprise it’s available. Then they stole from me. The total was $22.92, I get home and it’s $26. The damn subway charged me a tip without my consent. It didn’t even show up at the point of sale. A tip to make me 2 sandwiches. It’s your damn job. Theft without knowledge. Dam shameful.
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