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Address and Contact Information
Address: 2321 Appleby Line Unit H4, Burlington, ON L7M 4P9, Canada
Phone: +1 905-331-0770
Website: https://kathirolleatery.com/locations/t-o-s-kathi-roll-eatery-burlington/
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Reviews
Bhumika Verma
I had a really disappointing experience at this restaurant. I ordered a kathi roll and shake fries, and both were terrible. The moment we opened it there was a strange, unpleasant smell coming from it. The kathi roll seemed like it was made with old chicken that tasted stale and was barely cooked properly. It didn’t taste fresh at all, and honestly it made me question the hygiene and quality of ingredients they use.
The shake fries were just as bad. They were undercooked, soggy, and had a weird smell as well. Instead of being crispy and flavorful, they were bland and felt like they had been rushed or not prepared properly.
What made the experience even worse was the price. The food was surprisingly expensive for the poor quality that was served. Paying that much for food that smelled bad, tasted awful, and wasn’t even cooked properly is really frustrating.
Overall, this was a complete waste of money. I definitely wouldn’t recommend this place to anyone looking for good food.
… moreThe shake fries were just as bad. They were undercooked, soggy, and had a weird smell as well. Instead of being crispy and flavorful, they were bland and felt like they had been rushed or not prepared properly.
What made the experience even worse was the price. The food was surprisingly expensive for the poor quality that was served. Paying that much for food that smelled bad, tasted awful, and wasn’t even cooked properly is really frustrating.
Overall, this was a complete waste of money. I definitely wouldn’t recommend this place to anyone looking for good food.
Jaineet Kaur
Tried chicken tikka kathi roll, chilli monos on cheesy noodles and fried chicken supreme here…. Didn’t like chicken tikka much but fries on side were delicious (very crispy and with spices and mayo on top). So enjoyed the fries a lot. Chicken was as if it was old in chicken tikka kathi roll. Fried chicken supreme was good. Cheesy noodles is total wasteage of money. The other thing we observed is that everything tastes pretty much the same. The only thing worth trying here are the fries
… moreSwati Jaiswal
The kathi roll here is good with veg and non veg options, but there loaded fries is a must try, it will surely fulfill all your fast food cravings. The only thing I would say that they need to traine their staff better. I tried to order on phone they were not able to understand what I was saying hence I had to order in person.
… morepavan kulkarni
We’ve been here a few times now. The food is amazing as always. I have always ordered vegetarian options. The paneer is soft. The burgers, fries, bao were all good.
For the Holy shakes part, the rasmalai and mango lychee are our all time favorites.
The front staff is always friendly at this location.
Not the best for dine-in. We would’ve preferred outside seating to indoors.
… moreFor the Holy shakes part, the rasmalai and mango lychee are our all time favorites.
The front staff is always friendly at this location.
Not the best for dine-in. We would’ve preferred outside seating to indoors.
LJ S
Witnessed server rinsing my pitas in tap water to either thaw or clean them – either way it was very off-putting. Cake in cooler had been in there for 4-5 days (server confirmed when I asked) and it was stale. When we complained, server suggested it was just because it was vanilla and was a “plain flavour” and maybe we weren’t used to that. Vanilla and stale have nothing to do with each other. Also, our meals were finished at different times, by over 5 minutes. Also note that they were out of our first choice for milkshake (brownies). Just too many issues to make a return visit.
… moreAisha D
Pros:
– If you’re looking for true fusion – a mix of east meets west, food we ordered tasted great (Grilled Tikka Chicken Burger and Butter Chicken Mac n Cheese)
– Lots of fun options to try that I may go back for
– Also tried the Holy Shakes Hazelnut Explosion super freak shake which was delicious
Cons:
– I found the store set up is really weird/not welcoming. They have photos of each item covering the glass counter (the kitchen is on the other side) so you can’t see anyone. There’s a bell that goes off every time the front door is opened so staff know when someone is in the store but it’s just weird. There’s a tiny window that you have to bend to to get anyone’s attention or ask/grab extra utensils or napkins. See photo.
– Long wait time for what is supposed to be fast food. We waited 20 minutes for our two items. Other people waited for shakes and take out.
– The burger tasted great but made for a messy meal – could be wrapped with paper to keep the chicken pieces from falling/slipping out the other end. See photo.
Verdict: I will give them another try. The staff working there seemed sweet and apologetic for the long wait times. I overheard one of the staff explain the store concept/how it came to be to another customer which was nice, as you can tell they’re passionate about what they’re doing. Minor improvements could make the experience far better.
… more– If you’re looking for true fusion – a mix of east meets west, food we ordered tasted great (Grilled Tikka Chicken Burger and Butter Chicken Mac n Cheese)
– Lots of fun options to try that I may go back for
– Also tried the Holy Shakes Hazelnut Explosion super freak shake which was delicious
Cons:
– I found the store set up is really weird/not welcoming. They have photos of each item covering the glass counter (the kitchen is on the other side) so you can’t see anyone. There’s a bell that goes off every time the front door is opened so staff know when someone is in the store but it’s just weird. There’s a tiny window that you have to bend to to get anyone’s attention or ask/grab extra utensils or napkins. See photo.
– Long wait time for what is supposed to be fast food. We waited 20 minutes for our two items. Other people waited for shakes and take out.
– The burger tasted great but made for a messy meal – could be wrapped with paper to keep the chicken pieces from falling/slipping out the other end. See photo.
Verdict: I will give them another try. The staff working there seemed sweet and apologetic for the long wait times. I overheard one of the staff explain the store concept/how it came to be to another customer which was nice, as you can tell they’re passionate about what they’re doing. Minor improvements could make the experience far better.
Archie Jain
Sweet little spot for Kathi rolls. I had their chicken tikka roll which comes along with fries. I wish they had other option for sides like a salad but kathi roll was pretty good! They have various options for burgers, momos, and noodles.
… morePriscilla Wong
HIGHLY recommend the butter chicken kathi roll!! The side of dirty fries are to die for. Such a quick and easy meal on the go, I consider myself thoroughly impressed. Portions are great and packaging is clean and easy for take out. Awesome service, the staff is super friendly and answer all questions! Thanks again and I can’t wait to come back to try more!
… moreavi maheshwari
First of all while pacing order on the phone for pickup I expect the store to tell me how will the order look like as I was not told that fries are available Kathi roll in turn I ended up ordering more than I need..which I didn’t like..and when I asked them this at the store they didnt accept my request to cancel fries..looked like they were trying to sell more even if customer is not well informed
I ordered Ras Malai shake which was really away from my expectation, it was more of a icecream than real ras malai shake.
Food wise taste is ok..I tried paneer tikka kathi roll, momos with cheesy noodles..
… moreI ordered Ras Malai shake which was really away from my expectation, it was more of a icecream than real ras malai shake.
Food wise taste is ok..I tried paneer tikka kathi roll, momos with cheesy noodles..
Austin Athaide
Would have asked for my money back if I could. This cost $19 and didn’t include a drink. The roll had 4 pieces of small, admittedly tasty and seasoned chicken but was by no means a meal. Additionally, I got the Bombay Franky and had to pay extra for egg… but an egg is like the primary ingredient in a Bombay Frankie, like a burger without cheese.
… more