Martha Mitchell
Following a warm greeting upon entering, we ordered a white chocolate mocha, a vanilla latte, and cinnamon coffee cake. Two employees brought the smoothest coffee we have ever had as well as warm (comfort food) coffee cake! Excellent service and atmosphere!
… moreRebel Kight
I hate to leave this review; however, yesterday I found a long black hair in my drink. Sadly, I drank a good portion before I noticed it in the cold foam. I am blonde. Also, I asked for caramel drizzle which wasn’t added.
… moreChristina White
Starbucks in Grimes! Finally!!
If you don’t mind the short wait for your ritual Starbucks, this location is great. Little bit of a wait since it’s new and the only Starbucks storefront in the neighborhood.
Drinks made as expected.
Flavors were spot on and made as requested.
Service was ok, nice.
Full staff (I saw 7 employees) on a Friday and Saturday morning. They were whipping those orders so fast. Online orders were very popular. Drive through was lined up to 8 cars long in parking lot.
I dined in and watched the orders being made.
I didn’t wait long inside. Maybe 5 min max.
Total came to $11.xx for two drink after gratuity.
Seating and decor inside is modern and comfy. The old photos show a high top table in the middle of the cafe but it recently changed to this long connected lounge booth and three sets of tables.
I like this set up waaay better.
Limited seating and can get packed very quickly.
Average loudness inside since it’s small and people were packing it up.
I probably wouldn’t study here.
It’s ok for a coffee meet but don’t expect space for quiet talk.
Can’t wait for outdoor seating to open up!
Overall it was a nice visit.
I would visit again and recommend if you’re in the neighborhood and want your Starbucks fix.
… moreTB
Ordered ahead and got there about five minutes after placing the order. I was the only customer in the establishment with at least 5 baristas working. I ordered a blonde vanilla latte with light ice as I always do and it tasted like pure milk. When I asked them to redo it, they said that since I ordered it with light ice it was bound to taste more milky. But I order it every time and it’s never been nearly that bad. Once they remade it with normal ice it still tasted extremely milky and bland and I ended up not drinking it. Meanwhile, I had two food items that were supposed to be warmed up, and after 20 minutes of waiting for my food items they were still not warm at all when I received them. Multiple employees working yet it still took 20 minutes for my order to be completed. I understand if there was an issue with the heater but if that’s the case they should have said something. Worst food and service I’ve had at a Starbucks.
… moreJamie Henkes
Frustrated with this starbucks. Been to the majority of them in the DSM metro. This one anytime you put in a mobile order and are in the drive thru they give you a “hard time” saying “what did you order or how many things did you order, then proceeds to tell me this morning 9.12.25 that we have a lot of mobile orders we might be able to pull yours before you reach the window”. This is not a me issue here. If you can’t handle your mobile ordering then dont take it out on us customers. We are already spending an arm and leg just for a drink. If you aren’t happy with your job find another but never make a customer feel like they are a burden
… moreM M
Just a reminder that some people are on their way to work in the morning. So perhaps when there are 8 cars in line the team fist bumps with customers and oogling over a dog in a car can be a little more brief.
… moreAbdullah Saadi
Chloe was very friendly and welcoming, her drink recommendation was top tier.
… moreThoria Eisa
I understand that it’s Mother’s Day today, so I get that things can be busy—but my experience was still incredibly frustrating. I normally don’t write reviews, but my experience today was frustrating enough that I felt like it needed to be said. I placed a mobile order through the Starbucks app for the drive-through and got an email confirmation saying it was received and completed. When I got to the drive-through, I was told they didn’t have my order and that I needed to come inside. I explained that the app showed my order was completed, but instead of looking into it or offering a solution, I was told it was probably due to a “new system.” That felt more like an excuse than anything else. I was told to leave the drive-through and go inside, where the line was incredibly long—on Mother’s Day, no less. I had already ordered and paid ahead of time, but still ended up leaving empty-handed. This whole situation was really disappointing and felt like a complete waste of time. I expected better especially when the issue was on their end.
… moreJacky Santos
I always get a venti iced shaken espresso with VANILLA cold cream foam on top… and only at this location my foam doesn’t taste like vanilla at ALL. And the foam melts in seconds? Not sure why but I have already told them and I feel like they don’t make the foam
When the drink is ordered .. they have it premade to save them time and this isn’t right . Very upset. Not okay how drinks are made at this location . Please make foam and drinks when requested and not have the foam premade . It taste a lot better when you make it at the moment .
… moreCody Cornelius
Good place and I know a bunch of high school kids work they and best thing but wish reward get out hy vee then get own building then big comeback history, but anyway worker over there fantastic and best ever if I was there boss giving raise in money because accomplished one thing no one ever accomplished treat the customer and good service and hard work too.
… more