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On the Rocks Pool Bar & Grill | Restaurant – Marriott Bonvoy
Restaurants & Dining | Marriott’s Ocean Pointe
On the Rocks Tiki Bar At Ocean Pointe Marriott – MapQuest
Reviews
A sure way to ruin a good vacation.
Service is the worst. They will literally forget your order and just let you stand there forever and nobody will do anything. I ordered take out and a beer then waited there for 50 minutes. While some else came after me had exactly the same thing I ordered and finished it in front of me at the bar. At about 30 minutes mark I asked, the bartender said everyone came at the same time and they are just busy, at 45 minutes mark I asked again and this time they realized that someone screwed up. Someone manger came to me and explained that they lost my ticket and there is no more items (the thing I ordered).
The manager apologized and offered free wings and fries instead. But it’s still 1 hour of vacation time I am never gonna get back and a sour taste to a reasonable vacation club.
Ordered chips and salsa and had to pay $3 extra for a tiny prepackaged container of guacamole. I had expected the salsa and guacamole to be fresh, or at least a bigger portion.
The potstickers were very disappointing, and the rice bowl I ordered was honestly terrible. It was the plainest rice and most unseasoned chicken I’ve eaten anywhere, served with shredded carrots, cherry tomatoes and cucumbers for some reason???
My daughter’s mozza sticks, the fries, and our buffalo chicken wrap were acceptable, but overall we left disappointed.
Order delivery from La Salsa Verde down the street instead, it’s amazing.