Candie Bradley
Everything we order is delicious but they are so slow and it always feels like we are bothering them. The attitudes are ridiculous. Also can we normalize giving napkins at the drive thru please?
… moreAbigail Halsey
When I get to come back home, I always have to come by here at least once just for a blizzard. It’s one of the very few places in this area that’s stayed the same. As always, 10/10.
… moreChristie Hudnall
One of the best fast food experiences I’ve had anywhere in years. The lady at the drive through window was friendly and kind, the food was incredible. Everything was hot and fresh and they have old school XL drink cups! My bbq tenders were put inside a box inside the box that held the rest of my food. Here in Beckley they just throw it all inside together and everything gets covered in bbq sauce It was just an excellent experience and I wanted someone in management to know!
… moreKim Greene
They said they would deliver our food, 20 minutes later we find it sitting beside the register without the condiments. The ice machine was empty the entire 40 minutes we was there!! I wouldn’t give them a whole star but it won’t let you put less!!!
… moreMarti Hatfield
Staff was great but it’s the choice of drinks they have a soda machine in the lobby approximately 7 foot from cash register but yet if you don’t go inside those flavors are not available. Like if you order online or over the phone you can’t purchase them , he’ll they don’t even say they have them …shame.
And chicken strips in the chicken strip basket is so crunchy if you have no teeth or have dentures forget it the 3 peice strip basket you might get 1 peice maybe 1 1/2… now the desert is to die for
… moreC Walker
Unbelievably slow – sat in the drive thru for almost a half hour to pick up a single hotdog and French fries for my mother-in-law. There were just four vehicles ahead of me, and it took that long. Had it been food for me, I would have left. People behind me were leaving and not putting up with the wait.
Even once I got to the window, nobody so much as acknowledged me for five minutes. There were three employees who seemed to be doing nothing but enjoying a drink and messing with something in the sink. One employee was messing with the trash can.
When I finally got the food, it was a 4th person who brought it – not one of the employees standing around doing nothing.
We have always enjoyed going to this dairy queen, but it isn’t worth that kind of time wasting.
… moreMarka Doss
My son’s and I make trips over bolt mountain for ice cream and Chicken baskets. Until we ordered 2 BBQ chicken baskets we received 1 and 1 plain. I asked if they could give me some of the BBQ they mix it in he’d dip them. Lady w dark short wavy hair, management at nights says, ( its our damn closing time in 5 minutes we won’t take food back and fix it. You need to read an complete ur order when asked…) Wow my son and I just shared the one. But employees are always friendly. But not this woman. Not at all!!
… moreJoe L.
Dairy Queen in Pineville, WV is one of the best locations around, surpassing those in Mercer County. The food is consistently good, although the staff can be hit or miss with friendliness. It’s worth noting that people from Mercer and McDowell counties often make the drive just to eat here. A testament to its quality and reputation.
… moreHannah Warner
Waited in line for like 10 minutes which is usually no problem because it can be busy. Blizzard came out pretty melted and I didn’t say anything. Got home and the food was messed up. Bottom tier experience.
… moreDestineyTot
I’m not sure what has happened to service in the past month or so, but the wait times have been absolutely LONG. My partner drives through to get food every once in a while on the way to work, and sometimes he has to wait so long, that he ends up pulling out and driving away because otherwise he’ll be late and get in trouble. And he leaves with 10-15 minutes in mind when it comes to getting food on his commute.
… more