Basic, counter-serve pizzeria chain popular for its flavored crusts, such as sesame & garlic herb.
Kelsey Renee
Was waiting for my car to be finished so ordered it gave me 15 mins online, and I do understand times vary. I went in about 20-25 mins later, and the delievery driver (very kind guy) stated they would try to get it started another 20-25 mins didnt get to respond cause think he was going back out..
Then, another man bald guy with tattoos is at the counter I said I understand it gets busy so can I just cancel my order you couldnt instantly see his visible irritation, he said it would be put in in a minute, I said I have a 40 min drive home in a snow storm I don’t want to wait any longer. He looks at the computer said fine its canceled I asked for a return reciept another level of visible irritation comes then he walks to the back, then back up front handing me a reciept saying you dont get a void reciept you get the reciept that says you paid.
I then proceeded to say, okay so how do I have proof that it was cancelled for a refund if I dont get a refunded, and he says cause I did it.
Mind you all this time my pizza is still not in the oven so its not like it was a waste.
It says my order stayed in process, and then went to ready for pickup a bit later which I didnt get.
I still fully expect my refund.
Sir, I don’t go out of my way to call people out, but this interaction was downright unecessary, and so rude.
-Refund Girl.
… moreBrandy Suarez
I placed two orders online one of them was over $100 the other around $30. Unfortunately, I had a technical error and ended up putting them for two different pick up times. (yes I know this is my fault.)
I’m dissatisfied that the store was aware that there were two orders placed under the same name for different times and nobody thought to reach out to the customer to verify that this was correct. I only caught it after the largest order was ready and my party was three hours later.
I’m dissatisfied that the store owner was almost standoffish when I called and again when we picked up the pizzas they did not offer any advice or help on how to keep the pizzas, fresh and hot, and trust me I asked several different ways. When I reached out to corporate, I was provided a free pizza coupon and the standard excuse of “they are franchised”, when ultimately all I wanted, was it acknowledgment that they would coach the store to contact customers in situations like this in the future to prevent them from doing the same thing.
… morePat Robinson
The Chesterfield/New Baltimore Mi location location on 23mile road. Cannot seem to get online orders right. Second time they messed up my online order. And it luke warm when it arrived. Crust was plain on both pizzas ordered when a flavor was clearly selected., sauce was miminal or non existent on one.
Not sure if staff changed or what but quality and accuracy has gone done hill.
… moreThe Gromlin
I’ve never had such a greasy pizza. The crust we ordered Cajun butter cheese. It was extremely over seasoned. So bad I couldn’t eat it. Salt bomb. Our wings we ordered boneless. Came bone in. We will stick to father and sons pizzeria here in chesterfield. Do better hungry howies. I won’t be back for another order.
… morePatricia Glowacz
This location is definitely the best in my opinion. The delivery drivers are always quick, and very nice. My orders are always correct, and the food is always fresh. Even the salads are ALWAYS fresh! I have never been dissatisfied with this location and I recommend them anytime someone in the area is looking for good pizza, or salad! The manager at this location is always nice and efficient also!
… moreA M
My most recent order 9/12/22 was great. I placed an online order and everything was made very flavorful and cooked evenly and well. Thanks Hungry Howies team!
… moreDevinFromHeaven
Ordered a pepperoni stuffed howie bread, but got no pepperoni whatsoever. It was pretty undercooked the cheese wasn’t melted at all. And they put little effort into cutting the bread. I usually stay away from this location because it’s just simply a bad one. But I figured I’d give them another shot. So I called them to see if we could work something out and they wanted some photos of the bread so I’ll post them here. Then I was put on hold indefinitely so I called them back and they never answered. That tells you everything you need to know about this location. Go to the 21 mile location if you want some decent service and food.
… morejaco jeff
Ordered a sub from there. Quick service and great tasting sub, but it seemed to have shrunk from the last time I was there. I would order again, but just now know it is smaller than previous purchases.
… moreSteve Briley
When the pizza looks like this. And for my order being wrong 3 out of the last 4 times, (2 were incorrect toppings, 1 was where I was told that I was all set but I was still owed a $9 salad I had prepaid for).
I don’t get how this is acceptable to give to a customer. 🙁
Is it really my responsibility to check if my order is screwed up so I can wait an extra 20 minutes while it gets fixed, receive no credits, and the staff leaves the rest of my food out to get cold, while they make a single fresh pizza? Because, that’s what’s been happening!
Also the salads are hit and miss. 🙁 When they’re fresh they’re great. But when they’re not, my wife and I have to pick out browned pieces of lettuce.
If you required a picture of every pizza made (someone pushes a button), you’d be able to review the quality, and be able to do something about it before your customers get fed up and leave.
… moreHeather Otlowski (Lootyandbooty)
We choose to order from this location tonight. I had my husband run in to grab our dinner since we split our subs. However the sub was so undercooked that I spit my mouthful out. I understand thing’s happen but this is NOT acceptable serving undercooked food, bread and meat. When I called to inform the guy who didn’t give me a name he had me text a picture to him. After he put me on hold to do this he came back saying he could only offer me a $5 credit. That was not an acceptable option as I planned to throw this out. He didn’t seem too thrilled about me asking for a credit on another sub and normally people will double check information for giving you a credit, but he just seemed more interested in getting off the phone nor was he likely happy I stated this issue should have been caught. My mother worked in the food industry for years and I get it’s not fun, but giving a customer food poisoning and stone cold food is also bad business.
… more