Mella
I was just stopping along the way to get some breakfast and the staff here are incredible! I wish I knew their names, but there were two extremely nice women who were working there who were so kind and funny. Hope to see them again!!
… moreMary Messina
Varvara and Itzy were absolutely wonderful. Hard workers and extremely nice and friendly to all the customers to include myself. Customer service was great. Would give more then 5 stars if I could. Will recommend and will be back next time I’m passing thru!!
… moreGrismerlin Martinez
I had a bad experience at this Dunkin’ location. The staff was very disrespectful and rude to customers. I politely asked if they could melt the cheese on my sandwich a little, and the person told me “we don’t do that” in a very unpleasant way. At other Dunkin’ locations, they always treat me kindly and gladly do it when I ask. It’s not a good look for this store to make that kind of impression on customers.
… moreA J
Fabiana has an issue with serving black customers, and respecting Black people. Her eyes were very evil when she was assisting me with my order. She did not speak to me, she wasn’t welcoming, she wasn’t responsive when I requested no cheese on my sandwich. I asked her if she was OK, was she having a bad day, does she speak, etc, no response, she walked away instead .Her coworker, then insisted they could give me a refund, instead of correcting her attitude and her nonchalant approach towards customer service. The white customer who ordered after me, received the upmost respect, he received a pleasant greeting and ordered with great response conversation from Fabiana. Never at any point did she apologize for her behavior, her evil facial expressions, or attitude. She should not be working in customer service if she does not like certain races, or feel the need to treat everyone the same.
I’m a former semi professional athlete, currently and over the road truck driver, who had on a collard shirt and black jeans. Same clothing, and demeanor as the white customer who ordered after me. No reason for her to act the way she did, other than she has a race issue. She wasn’t having a bad day, she’s done this to other black customers before, going by the excellent customer service she provided the white customer after me.
… moreAdam LaRue
While the employees are fabulous, it seems the manager has odd procedures.
You can’t walk in and get a turbo shot after 9:15, as ‘the espresso machine is already clean’ and sometimes, you can’t come in at 9:45 and even get a cup of coffee as ‘we have no coffee at the moment’ my guess is due to cleaning the setup.
Perhaps this all should be done after closing. A place that’s made it names in donuts and coffee should, at the very least, have donuts and coffee till the doors close.
Just my thoughts.
… moreJed Allen Shoemaker
Fail!!! Employee was applying lipstick while preparing food… Not before, not after, during… That is the most common way disease is spread. Ordered 2 Large Coffees w/ Cream… One had cream, one had sugar, both with incorrect labeling… Disgusting…
… moreDan-Amy Nemmers
Stopped at 8:30AM three workers – all grumpy. When asked if they were open they said “no” and turned away.
… moreElaine Bealey
This establishment does not offer refills for 2024, although other locations across the United States continue to provide this service even post-COVID. During my visit, I observed the manager becoming increasingly frustrated while attempting to contact an employee who was engaged in conversation with a colleague regarding an order. The manager muttered a comment under her breath when the employee did not respond, displaying visible irritation in my presence as I inquired about obtaining a refill. Once the employees concluded their discussion, I asked if I could receive a refill along with another beverage. In response, I was met with considerable attitude and informed that there are no locations in the U.S. provide refills, which is inaccurate. Consequently, I opted for a different lager unsweetened tea and departed. I remain a loyal supporter of Dunkin and will continue to choose them over others; however, it is essential for their employees to reflect on their conduct before representing such a commendable establishment.
… moremir09 com
I like to drink coffee in this establishment… but today I waited for my order for a long time, although there were few visitors.
… more