
Swing by your local Popeyes at 510 I-10 Frontage Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Address and Contact Information
Address: 510 I-10 Frontage Rd, Beaumont, TX 77706
Phone: (409) 247-5640
Website: https://www.popeyes.com/store-locator/store/restaurant_240837
Order and Reservations
Order: Order online
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Reviews
After we received the items, I had a look in the bag to make sure our order are correct. The fries were ice cold, the biscuit so hard the a rock feels softer.
When I complained at the counter about the food quality, the manager was really bad.
He said that he will refund my order, and leave his store.
I will never set my foot in any Popeyes again, and all my friends and family will know about this rude customer service that I received!!!
This is ridiculous!!
My recent visits to the Popeyes on i10 and Calder have left me thoroughly disappointed with the declining standards of customer service at this location.
Several months ago, upon arriving to pick up an app order, I encountered a team of teenage workers whose behavior was far from professional. When I requested a gallon of tea, I was met with a blunt and rude response, “we ain’t got no mo tea,” indicating a lack of willingness to prepare more, rather than a genuine shortage. The situation escalated when I sought a refund, only to face additional unprofessionalism as the staff claimed ignorance regarding in-app order refunds.
Hoping for an isolated incident, I returned recently, only to be met with similar discourtesy. Once again, my interaction at the speaker left much to be desired. The response to my order for fries was a flat-out “we ain’t got no fries,” necessitating a substitution. Moreover, when I requested all dark meat, the staff inaccurately informed me that such a choice wasn’t available through the app, despite my previous successful requests. Their dismissive attitude and lack of willingness to address concerns about order customization highlighted a serious lapse in service quality.
The consistent unprofessional behavior and dismissive attitude exhibited by the staff at this Popeyes location reflect a severe deficiency in customer service standards. There is an evident need for management intervention and improved training to ensure a more welcoming, efficient, and customer-centric experience for patrons.