Steve Gonzalez
I have reviewed 352 establishments and I have to say this place has some of the best services in north Illinois. I highly recommend this place. The staff is great.
… moreMarie Wagner
Pulled in at just after 3am. No one there. Went through drive through. Ordered a large iced. The guy asked again what size I said large. Then ordered a sausage and cheese sandwich. Had to repeat no egg 3 time. Then he asked medium or large again for coffee. Said large. Pulled up. Girl charged me. Went to hand me a medium. I said I specified a couple times large. She said I’ll have to charge you the difference. Fine. She qent to remake. Got sandwich. Had egg. Guy went to remake it. Sigh. Finally brought sandwich. He stared at me. Explained I was still waiting on coffee. Finally got coffee. Asked for both receipts please. Couldn’t provide after trying for 6 minutes. Something about cant reprint. Sigh. I think pink hair girl has dye leaking into her brain. I gave up and left. Terrible service. Staff are a bunch of potatoes. Donuts and coffee are clearly too advanced for them.
… moreRicky Barker
I would give this place a negative 10 if I was able to go any lower than one star you can never purchase food or drinks and sit inside and enjoy your meal because the workers at this establishment allow people to just congregate inside the dining area they don’t purchase no products and very obnoxious the same group of people every day me and my significant other have been coming here for the past 6 months and yet to be able to sit down and enjoy our coffee and donut. Continuously everyday it’s the same group of individuals that spend their entire day sitting in this establishment not purchasing nothing they are so loud and obnoxious you can’t even hear it’s a place your order properly I have brought this issue to the manager multiple times and was ignored about my concerns about why I spend over $20 a day and cannot sit down and enjoy my food
… moreHolly Kinkin
I left this store in tears today January 1st 2026 because the lady, and i say that lightly, at the register, was laughing at me due to the fact i have no teeth and it was plain to see! I had gastric bypass surgery many years ago so i could run n play with my daughter as she grew. Unfortunately i lost my teeth from malnutrition which is very common and i physically cannot wear dentures without surgery on my jaw and a few implants to hold them in place. This is going to cost me thousands of dollars which i will not have for a few more years. So make sure when you visit this store you look up to their standards b4 you spend any money or you might leave feeling as ugly as i do. Happy New Years.
… moreAshley Vanegas
I went through the drive-thru and placed my usual order, which included a 3-count of the Halloween munchkins. However, I only received one glazed munchkin instead. I went inside to speak with the staff at the front counter (on 10/24/25 at 7:26am), but they treated me as if I was being dishonest. There was no apology, and the service was quite rude overall. I used to visit this Dunkin almost every morning, but after this experience, I will not be returning.
… moreJosé Manuel Jimenez
I like Dunkin’ coffee, on my way to work I stopped at this branch and ordered my coffee as usual, large, BLACK 5 sugar, I drove to my destination and when I opened it to start enjoying it, surprise, instead of sugar they put cream, I am very upset, I only ask your manager to pay attention to how they are serving their customers, you have already ruined my entire day and I will never buy from you again and every time I pass by your store I will remember that once you gave me my wrong coffee.
… moreIsabel Mata
Went to get food and she really gave me whatever she wanted coffee was horrible!! Ain’t no way this coffe has any sugar just horrible service! It was tasteless!!
… moreOyakhire Ohikhuare
They lie about giving you fresh packed ice cream and will give you prepackaged.
… moreMesha T
I came in and ordered 3 milkshakes, made with ice cream. The first one was so loose, way to much milk, it was re made with no issue. FYI.. when someone is paying $7 for a milkshake don’t be shy on how much ice cream you use. I’ve went to some DD that make it perfect, where you can taste the ice cream and some where you could only taste milk. The customer service was good here.
… moreLynn West
EVERYTIME I come here the food is burned, they give you the wrong orders or don’t correctly make the order when you’re paying extra. Customer service sucks!
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