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Your local Independence Subway® Restaurant at 18921 East Valley Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 18921 East Valley Parkway Lot 4A, Suite A, Independence, MO 64055
Phone: (816) 890-9684
Order and Reservations
Order: Order online
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Reviews
Becky Meyers
I have been to this subway three times before writing this review and I don’t think I will be back. All three times they were out of almost all bread options except for white and wheat. The service is slow. I’m giving 2 instead of 1 because the staff is normally friendly.
… morePaden Garland
Went in at 4:45 pm to inquire about catering to feed 15 people the following day:
Immediate response from employee #1 – “you have to do that online you can’t do that in store.” When I looked at her computer screen and asked why she couldn’t take my order in store she said, “well that would take the two of us a couple hours to prepare.” I then asked is that the real problem. Her response “well I don’t even know if we have enough ingredients.”
I told the two of them to have a great weekend and left in shock of people’s desire to avoid doing their jobs. As I left – employee #2 then suggested I try Price Chopper who happily took my order and called me when it was done.
We were the only 3 people in the store (no customers) and they never once inquired about my ability to pick up later.
… moreImmediate response from employee #1 – “you have to do that online you can’t do that in store.” When I looked at her computer screen and asked why she couldn’t take my order in store she said, “well that would take the two of us a couple hours to prepare.” I then asked is that the real problem. Her response “well I don’t even know if we have enough ingredients.”
I told the two of them to have a great weekend and left in shock of people’s desire to avoid doing their jobs. As I left – employee #2 then suggested I try Price Chopper who happily took my order and called me when it was done.
We were the only 3 people in the store (no customers) and they never once inquired about my ability to pick up later.
Chi H (Chi Chi)
Came here to snack before we headed out to the Arena. There was no line and staff was ready for our order. Our order came out hot and fresh in a timely manner. Location was close to the highway and the place was clean and no chaos. Would go back here again for a quick meal.
… moreAsia Castillo
Terrible service! The woman who was helping us was rude a disrespectful. She raised her voice at us when asking us what kind of sandwich did we get when she was charging our food. She first asked us what kind of bread it was then I answered her question then she started got irritated and raised her voice and asked what the sandwich was??? She was the one who made the sandwich? It’s clearly a meatball sub. Poor kid who was working with her looked so scared he seemed new so he kept having to go to the back and ask her for help until she came out and started helping herself. I wish she hadn’t. I was fine waiting patiently for the new kid to take his time
… moreElisse Dutcher
I wouldn’t even leave stars if I had the option. The apparent “manager” Jen, left my family and I sitting in line while she stocked chips. Prioritizing stocking chips over serving customers standing in line. One of them being my mother in law who has diabetes. We were in line for 10 minutes while she proceeded to do work that could have easily been done at end of shift. I just don’t understand why that was more important. While her obvious, new hire was overwhelmed and needed her help.
… moreMichael Cox
Bad, Bad, bad ! . Always out of something and understaffed. Shame because it’s a good location . 6/22 615 turned around and left. This time they were literally out of bread! Someone from Subway should do a anonymous visit here. Too many other options now. Never once have had this issue with Jersey Mike’s – drove 15
Minutes to Lees Summit just for a sandwich
… moreMinutes to Lees Summit just for a sandwich
Mark Lyon
Very nice and friendly staff.
I come here a lot to pick up orders as a Dasher.
Nice and clean.
… moreI come here a lot to pick up orders as a Dasher.
Nice and clean.
Kylie Jones
They take WAY too long to get your order going. Once it’s finally ready it’s wrong. I know they need more people but they are obviously in no rush. For a place that is supposed to be somewhere you can stop quick to grab a sandwich, it’s not quick at all. You’ll be waiting 15+ minutes just to get your order started. Online is even worse. Don’t recommend.
… moreCarissa Schulke
Nymra (might have misspelled her name) She did wonderful and she had a line but worked effectively and efficiently to get it taken care of I definitely wouldn’t mind her helping me again. She was very uplifting and funny.
… moreLucy Hughes
There was a very nice gentleman who started my order who I thought was very polite (The 2 stars go to him). I had to wait a while in line because it was just him upfront and I felt bad for him because I thought he was staffed by himself. Then a female worker with long braids finally comes out of the back. She came out of the back, never washed her hands or changed her gloves. She was instantly extremely rude for someone who chilled in the back for a good 15 mins while the line continued to grow.. she acted like she had better things to be doing, with a horrible attitude to match..I asked for lettuce and she literally threw it on my sandwich. Then when I asked for mayo, I guess I wasn’t loud enough and she motioned me to hurry up with her hand like I wasn’t the one waiting in line… She lacked all customers service skills like she never worked a day in her life. When it was time for me to pay, she told me my total and walked straight to the back. Didn’t even stay to finish the transaction… I could of walked out without paying if I wanted to… I hope she finds an easier job, where she doesn’t have to work as much.
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