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Find your nearby Pizza Hut® at 5135 E Ih-20 Service Rd N in Willow Park, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address and Contact Information
Address: 5135 E Interstate 20 Service Rd S, Willow Park, TX 76087
Phone: (817) 441-5600
Order and Reservations
Order: Order online
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Reviews
April Campbell
I ordered pizza here tonight and I received one of the PRETTIEST made pizza’s ever. I was highly impressed and it tasted even better
… moreJ Young
Wonderful clean and friendly Pizza Hut! The cashier Kate was very nice and helpful. The chicken bacon Parmesan melt is amazing! You should try it.
… moreJim Wood
Website doesn’t allow for logging in after creating an account…instead prevents you from logging in by saying an account w/ your email already exists. Frustrating. Called in the order instead and placed 2 separate orders (was apparently routed to a call center instead of the actual store), but when I arrived to pick up, there was only 1 order in the system instead of 2…had to make a return trip to pick up 2nd order. Big time waste all around.
… morefalconwings
I’m tired of my order taking more than an hour and arriving cold. Nothing like cold greasy pizza. This time the order was outsourced to Door Dash for delivery and I could track the delivery person driving all over the place before delivering to me.
It’s simple…..pizza needs to arrive fresh and warm. If you can’t produce that, don’t offer the service. This is not new, and I always end up giving them another chance….. but I’m done with this location. Mr Jims and Domino’s it is.
Edit: manager contacted me and pretty much stated that they are not responsible for door dash, which they hired to do the delivery. Go figure, they blamed it on the service provider they hired to do the work they can’t do. This Pizza Hut is useless. Changing managers constantly is not fixing the problem. Domino’s Pizza is opening in Aledo, so I will get warm pizzas from them.
Edit: Domino’s opened a new location at 1187 and pizza arrives on time a very warm, almost hot to touch. Bye bye Pizza Hut
… moreIt’s simple…..pizza needs to arrive fresh and warm. If you can’t produce that, don’t offer the service. This is not new, and I always end up giving them another chance….. but I’m done with this location. Mr Jims and Domino’s it is.
Edit: manager contacted me and pretty much stated that they are not responsible for door dash, which they hired to do the delivery. Go figure, they blamed it on the service provider they hired to do the work they can’t do. This Pizza Hut is useless. Changing managers constantly is not fixing the problem. Domino’s Pizza is opening in Aledo, so I will get warm pizzas from them.
Edit: Domino’s opened a new location at 1187 and pizza arrives on time a very warm, almost hot to touch. Bye bye Pizza Hut
S&K Pruitt
Ordered delivery at 5:20 and the time kept getting pushed back. After it was pushed back to 7:20 we decided to just go pick it up. Once we got it home we found mold growing in the marinara sauce. See photo. Ended up throwing out the whole order because I’m breastfeeding and don’t want to risk getting sick.
… moreKatherine Green
We ordered a Delivery pizza, and they forgot some of our toppings, which we PAID for.
I have tried to call the store, multiple times, and it seems that they are ignoring the phones. Their system has hung up after a minute of waiting. My fiance, after calling, managed to get someone, and the female worker took a horrendous attitude with us – loudly sighing and rudely responding to basic questions.
They are also out of pineapple, but they’ll just take your money and just tell you nothing instead of removing it from their locations options.
… moreI have tried to call the store, multiple times, and it seems that they are ignoring the phones. Their system has hung up after a minute of waiting. My fiance, after calling, managed to get someone, and the female worker took a horrendous attitude with us – loudly sighing and rudely responding to basic questions.
They are also out of pineapple, but they’ll just take your money and just tell you nothing instead of removing it from their locations options.
David Moore
While I understand today was Super Bowl Sunday, my wife placed an order 1 hour ahead of pick up, which was at 5:15. When I walked in I asked the gentleman at the counter if my order was ready, he said it was coming out now. There were 10 people waiting so I waited until 5:50 and asked again and they said they had no idea where my order was. I understand the day is busy but if they would’ve communicated accurately where my order was I wouldn’t have waited. I cancelled my order as 55 minutes after my pickup time they had not begun to cook my order.
… morechandler walker
Willow Park Pizza Hut is awesome. 9 times out 10 they’re quick to deliver. The food is hot, fresh and tastes good. Having leftovers the next day is good too.
… moreN
They messed up my order, and I had to call 6 times before they picked up, every other time the call was declined. Upon answering, the female manager, no idea what her name is, already had a horrid attitude, and was sighing from the get go before I could even start speaking. Once I told her that I was missing a topping, she immediately knew what it was without me needing to elaborate, meaning she intentionally sent it out incorrect, and started arguing against any sort of compensation, before I had even asked for compensation, as well, which actually led to me asking for it. Upon me doing so, she sighed again. Absolutely childish behavior.
… moreJackie Harding
The order we received was incomplete. When we called the store, the associate said that he was new and unable to provide a refund or credit as he did not know how. When we asked to speak with a manager, the associate said that she refused to speak on the phone or offer any solution. The associate was uncomfortable and apologetic, told us his manager’s name was Brandy, and took down our information and said that he would leave a note with my information in hopes that someone would contact me regarding a refund. I called the following day, explained what had happened and was placed on hold for nobody to return to the call. I paid for goods (food) that we did receive and the store refused to offer us any solutions. Absolutely unacceptable customer service.
… more