Cory Smith
We had an issue with our online order, Natalie handled the situation immediately. We really appreciate how fast everything was taken care of today. Great service from the team.
… moreEve Bruner
So sad. I’ve been going to Donut Bank (The Washington Ave. location) since I was a kid. I’m 67 now, and I was so hoping the Newburgh location would live up to my very fond memories of The Donut Bank. I live in Newburgh, and have been to this location 3 times now. The donuts and pastries are sub standard at best. I even contacted the owner to voice my sincere concerns about the products at the Newburgh location. He seemed to be as concerned as I was. In my heart of hearts, I never want to complain. As a retired F&B Director for Hilton Hotels, I try to give every establishment the benefit of the doubt. But all 3 times ? Please send in a secret shopper to this location.
… moreAngela Riley
My son chose to go here for his birthday breakfast, and I’m so glad we did! The staff was friendly and fast, the donuts were fresh and absolutely perfect, and the caramel frappes were wonderful! We will definitely be back.
… moreLeah SM
Wasn’t able to order anything because at 9:30am on a Saturday they were out of everything I wanted. This isn’t the first or even 2nd time this has happened. Why they are out of things in the am is beyond me.
… moreB Price
This location is always out of donuts and they don’t carry a number of different common donuts after lunch, yet they are open until 4?
So I guess avoid this location if you want donuts past noon.
… moreRobert
Came in at 10 on a Sunday and they were out of everything we asked for. Bagel was freezer burnt and paid for butter and didn’t get it. Bagel wasn’t even cut nor did we get anything to cut it
… moreElizabeth
I love Donut Bank and have been a customer for 24 years. The glazed donuts are fabulous. I used to love the cream filled Long John. However , as of late, the cream filling is nonexistent. 🙁
… moreSarah Hartman
Great donuts, great hot chocolate, reasonable prices, and a friendly staff. Easy stop and not usually crowded. Drive thru option available.
… moreAndrew Fisher
I travel here from Atlanta to visit family a few times per year, and this place is always our go-to place for breakfast. The 1st day, it’s always Donut Bank. My niece always colors her favorite pictures, and they display for everyone to see. The staff is always very patient and friendly and will go out of their way to make the patrons feel appreciated and happy. Especially Ella, who took our order and hung my niece’s colored picture up after checking us out. It not only made her day but also made mine. Thank you, Donut Bank, and thank you, Ella, for making this day special for my family and me.
… moreAllan Scales
I love my donut bank coffee and staff at the newburgh location. Ive came here every day for the last 19 years only missing on holidays and vacations, today i came thru with my dogs as i usualky do at least eavery other weekend to get them their doggy ballls and milk bone as one of the 3 cant have sugar. Only to find out they cant give out a simple milk bone treat. Im left with one of my pups not getting their usual treat. Im not a happy customer as my one pup couldnt get her usual treat! A simple dog treat shouldnt be an issue as they have givin them out in the past. I love the team at newburgh and Joe Kemp as they all make an effort to go above and beyond to greet me and shows a personel connection. If this is a new management decision then they need to look at getting rid of this manager! I truley hope they will be bringing back the milk bones.
… more