Paul Maynard
The food items I’ve tried (breakfast sandwiches mostly) are moderate to good, and the drive through workers have a nice attitude, but roughly 25-50% of the time something is wrong with our mobile orders.
We rarely bother getting donuts anymore, because if they don’t have what we ordered, they just substitute with whatever they want and don’t say anything – we exclusively do mobile ordering, maybe ordering in person they would have a dialog about out of stock donuts, but they don’t seem to bother if it is a mobile order.
About half the time if I order breakfast items in the evening, they either leave the breakfast items out of the bag, or they say they are out of something when I pull up. I suspect maybe they just don’t want to bother with breakfast items in the evening, but could be wrong – I haven’t ever had a problem with them leaving out breakfast items in the morning.
That being said, they commonly have not made my requested breakfast substitutions (cheddar instead of American cheese on bagle). Granted I’ve had a 5-order streak over the last 2 months where they did follow instructions, so maybe service is getting better?
I think it might be a DD thing and not this location specifically, but their hash browns are always soggy. If they made the same hashbrowns, but they were actually crispy/firm on the outside, I would say they were pretty good.
… moreScott Dunning
This location struggles with staffing. On multiple occasions I have waited over 30 minutes for an order. I am not sure why they can’t hire enough staff. The workers are nice and apologetic but it will eventually kill their business. I suggest skipping the location and going to Blacksburg.
… moreDaniel Quesenberry
Dunkin’ is a go-to spot for a quick coffee and breakfast fix! Their menu offers a wide variety of drinks, from classic hot coffee to fun seasonal beverages, like their pumpkin spice latte, which is a personal favorite. The coffee is consistently good, and I appreciate that they have options for customizing drinks to my taste.
Their donuts are a classic treat—always fresh and delicious with a great selection of flavors. I also like their breakfast sandwiches, which are surprisingly filling and served fast, making it a convenient stop during busy mornings.
The service at my local Dunkin’ is generally friendly and quick, even during rush hours, though some locations can get busy, leading to a bit of a wait. The prices are fair for the quality and convenience, and they often have deals or promotions that are worth taking advantage of.
Overall, Dunkin’ is a reliable choice for coffee, donuts, and breakfast on the go. Whether you’re in the mood for a simple cup of coffee or a sweet treat, they rarely disappoint!
… moreTony Eads
Disappointed in the the function of the kiosk. Difficult to use and didn’t have all the doughnuts listed. We didn’t realize it until our 4th time attempting to order doughnuts on display. Very frustrating. We were not greeted at all by the young lady working that particular day. Only after we attempted to order 4 times on the kiosk and I asked for her help did she even speak to us.
… moreIrma Solorzano
Dunkin Donuts Doesn’t Exist, Only Speedway Exists, the Google Maps data is wrong
… moreAlexis Thompson
I had went through and got a meal before work. My sandwich was cold in the middle and hash browns were so greasy they were literally mush in a bag. Very disappointing as I am pregnant and was craving this. Called to get meal replaced and was told I wasn’t able to if I hadn’t brought the food back to the store. At that point I was at work at threw it in the trash. Very disappointing, won’t be back.
… moreShelby Dixon
Was a little disappointed this morning about 8:30 when I stopped by the shop in Christiansburg Virginia. I ordered a coffee a sourdough donut and 50 munchkins. The donut had the consistency of it being stale and dry. My coworkers we’re also disappointed to know that the munchkins were dry like they were yesterday’s donuts. We all expected better otherwise the coffee was spot on
… moreNacol Sutphin
Need to learn how to organize order taking and filling those orders!!! STOP taking new orders till you get caught up!!! 20 minutes+ trapped (no way to get out) of drive-thru lane is absolutely ridiculous!!!! Then when you get to the window of the drive-thru the girl working the window was rude and condescending. The icing on the doughnut was sparse at best and runny…maybe contact a longer established franchise and figure out how to correct this! Never again!!
… moreDeno Tuck
Service was good. Beautiful place. Love the taste. But why can’t they put more filling in the donuts. I got a 12 pack. I had to eat 3 of them just to get enough filling that should have been in one. Come on. Y’all can do better than that.
… moreVictoria Wheeling
Literally love coming here and not just for there amazing donuts but also for the great service and going out of there way to help customers when they don’t have to nor is it in there job description but they will go out of there way to help anyone if they can n have the ability to help they will! I recommend this Dunkin! And also thank them for the amazing service we received while visiting❤️
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