michele barajas
Both girls had ugly attitudes. I asked for a special sundae, and the girl said no, which I thought was weird. Then I asked for a scoop of chocolate, and she started giving me something else. When I told her that wasn’t what I asked for, she got mad and gave me an extremely small scoop of what I did ask for. $20 for two small ice creams.
… moreAlison Calderon
I had a very disappointing experience. I was given something I did not order, and when I pointed out the mistake, the cashier—a blonde-haired woman—told me she could not prepare what I actually wanted because she gets charged for it. This was despite the fact that she never asked me for my order in the first place. She refused to make the correct item and said I could not get my money back, speaking with a poor attitude the entire time. This is unacceptable customer service, and I will not be returning.
… moreTanaya Ulysse
This place has disgusted me not once but twice. The first time is when an employee of the store next door was pepper sprayed by shop lifters and they refused to give her milk stating “the manger won’t allow that” and still refusing even after offering to pay letting the poor girl roll on the floor in pain.
Today I go to get a scoop and decided to up a size to save some for later. I watched as she weighed the ice cream after scooping to make sure she was giving me an exact amout…watching her go back and forth to shave some off to get the weight to a T was offsetting but it’s business I get it
When she rang me up I asked for a top to which she checked with another employee and they both tell me I can’t have one. They stated ”the manger said we are not allowed to give out tops anymore”. When I asked why they said just because. I stated how that are no sense as I’m saving it for later and they where standing next to 2 large stacks of tops and even pointed out that the display shows a top. It was so weird to see how they looked at each other almost in fear while reluctantly putting the top on
Aitah for asking for a top? I feel like I got them in trouble!!
There seems to be a common trend of the manager being really cheap and employees who clearly fear them. .
… moreLauren Steer
No prices listed, no receipts given. A kid cone with sprinkles and a small 1 scoop cone with sprinkles which was so tiny that it didn’t sit above the cone (it sank inside it) was $14.88. They are crazy. Definitely not going back.
… moreDAYANE NICOLAS
Just went for a simple water and a red bull employee said the water was $1 and red bull $3. I handed $1 first for the water and then $3 for the red bull and employee said i didn’t and did not give me the water!!! A simple $1 i see by the reviews this location has horrible customer service, employees can’t remember or can’t do math !!!
… moreVictoria Velazquez
I had to wait for at least five minutes for the worker to get off his phone and take my order and once he took it and started to make my drink he started to PICK HIS NOSE!!! Absolutely disgusting and they’re way to over priced for this. If I could give zero stars I would
… moreViola
I had a great experience at this Haagen Dazs shop. There is an older man that works there and he really does a great job serving customers. I wasn’t sure what i wanted and he was helpful in recommending a flavor….very professional. I recommend going there.
… moreSaul Concepcion
Great location for shakes, smoothies, and their signature dazzlers! Love the Banana Split Dazzler!
… morejavier R
Would it be more hygienic if those who dispatch used gloves and a mask?
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