Kyle Nitzsche
The coffee tastes like crap and they plopped a pile of cream cheese on the bagel and smacked it together. Guy at the window was on Amazon while giving me food.
… moreNicholas Taverna
They have very fast service at this location and the staff have always seemed friendly and attentive. I’m disappointed with the portion sizes lately at all Dunkin locations. The donuts and muffins are tiny compared to what they were a year ago. The outside tables with umbrellas are a nice feature which a lot of the bikers take advantage of to socialize.
… moreAndrew Gibbs
Literally never gets orders right.
Ordered the regular queso loaded hash browns, received the Chipotle.
Service is always slow, and the staff all act like you are the biggest inconvenience of their day.
… moreChristine Z.
I bought an iced coffee and the girl hands it to me with the top of the lid filled with coffee. She hands it to me, and as I can’t see the top of the cup from my sedan, I proceed to pull the cup towards me like any human does to take their purchased item, which with the lid holding its max capacity of liquid of about 3-4 tablespoons of liquid, it ends up all spilling in my lap and all over my hand. Girl says nothing and tries to hand me my card. I ask for napkins, she hands me some, and I begin to clean myself up. She tries to hand me my card again, and I say “hold on” as I’m still cleaning up the mess she set me up with. How do you not know to wipe the lip off of liquid before you hand it to the customer. Incompetence. Then she places my card down inside in the counter, walks away and begins to talk to her coworker, who begins smiling as she is jerking her thumb over her shoulder at me. He smiles more and says something to her. She walks out of view of the drive-thru and the boy hands me my bag of food. I asked “is she embarrassed for spilling coffee on me?” Because I was wondering why she walked away and didn’t come back. He smiles, looks back at her, then back at me, and says “no.” I didn’t but I should’ve said “she should be.” Whatever, drove away, my jeans covered in sticky coffee, I pull out the food I bought and it’s dripping in grease. Covers my hand in grease. Also, they used the snacking bacon rather than the regular bacon in my wake-up wrap so it was sickeningly sweet. Gross. The overloaded hash browns were luke-warm, and the cheese sauce was literally refrigerator cold. I’ve never had a more spectacularly terrible experience at a Dunkin.
… moreWendy C.
I went here on a Sunday, they had four to five workers. And they still screwed up my coffee! My bf went back today, and the coffee tasted bad. I almost forgot to mention the croissant bacon, egg, and cheese they made me, was Luke warm. I like my b-fast sandwich hot, doesn’t everybody?! ♀️
… moreJoseph Coolidge
Great service, Great employees, and very good food as well as drinks at very affordable drinks as well as food. Dunks is definitely a Massachusetts (definitely a North Shore, Boston thing)
… moreJillian Zink
The manager this morning at 11:15 am is the rudest person I have had the displeasure of dealing with. I ordered an everything bagel toasted with cream cheese on the side. My bagel was burnt and it had a giant scoop of cream cheese on it just squished between the bagel (this is why I order it on the side). When I returned to the register I asked if my order was put in with the cream cheese on the side. The manager responded yes, but we don’t have any. I then said someone should have said that when I ordered. She rolled her eyes at me and said “so you don’t want it now?” I replied no thanks. She walked over to the young man that made the bagel, dropped the bag in his face and said “here ua go She don’t want it”. This woman was not only rude to me as the customer, but it appeared she wasn’t very polite to the other employees. I will absolutely never return here and she should consider a job change to something that doesn’t require customer service!
… moreScott Moody Sr
I was in fuel side. To me Duncan’s sandwiches have gone down in quality and up in price… try not to stop there.. I’m impressed with gas station side. Friendly and funny cashier and fuel prices are very competitive.
… moreKatie Musgrave
bought a coffee and a wake up wrap but didn’t finish either because i was disgusted by the employees long, dirty fingernails! basic hygiene people…..
… moreCody Lebreton
Without question the worst drive thru service I have ever received. We waited about 10 minutes to get to where we could place our order – not great but not terrible. After waiting over 5 minutes without hearing anything from an employee, we called out to them to see if they were even serving. They said they would be with us in a minute. We waited another 6 or 7 minutes before we could place our order (ONE ICED COFFEE). Pulled up to find 3 more cars still waiting in line around the corner.
We sat in this line for another 15 minutes with NO movement from any cars, no movement at the window, no one being served. Finally we gave up and just drove away, after waiting well over 30 minutes for an iced coffee that we never got. Will NEVER return to this Dunkin, you’d actually save time by going 20 minutes out of your way to a different location.
… more