

Come on in, stay awhile at our welcoming Starbucks coffeehouse in New Braunfels. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 2720 TX-337 Loop, New Braunfels, TX 78132
Phone: (830) 635-0430
Website: https://www.starbucks.com/
Order and Reservations
Order: Order online
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Reviews
VERY simple drink order, yet rather than keep a customer happy she lost a customer by making weak excuses as to why it was my problem that they can’t make my same drink order that they always have, and proceeded to argue with me about it.
A lot of nice people work there and they have all earned quite a bit in presumptive tips that weren’t always warranted. How hard is it really? Won’t go back to this location. Completely unreasonable management who changes what they want to do from day to day. No wonder this location has such a high turnover right now.
Need caffeine? Stop here.
If I could give negative stars for my recent mobile order experience with Starbucks, I would. It was a masterclass in frustration, inefficiency, and ultimately, time. Here’s how it went down:
Ordering Odyssey: I placed a seemingly straightforward order through Starbuck’s mobile app. Everything looked good, payment confirmed, and I even received the “order placed” notification with the estimated pickup time. Easy, right? Wrong.
The Phantom Order: The cashier, bless her confused soul, confirmed there was no order under my name. Undeterred, she summoned the shift supervisor. Darnay, with the furrowed brow of a detective, assured me the order was not placed. I re-confirmed displaying the mobile app order screen and she confirmed this mystery order could not be found.
She then channeled her inner Houdini, asked the air if anyone had snagged my phantom order. But alas, the mystery deepened. Without a physical ticket, she declared, my refund request was doomed. An invisible chain, forged from bureaucracy, bound to my Starbucks card.
Confirmation Charade with a Plot Twist:
Per Darnay my order didn’t exist. It wasn’t in the system, lost in cyberspace, perhaps. Yet, my Starbucks card bore the phantom scar of the purchase.
After our back-and-forth and subsequently guidance from her manager. The phantom receipt was conjured, a refund slip appeared, and after 20 minutes of my precious time sacrificed, I finally held store credit in my hand.
But here’s the kicker: Not once did her apology grace my ears, nor any acknowledgement of the wasted 20 minutes, or sticker for the frustration. Instead, the refund was offered like a grudging alms, not a gesture of remorse.