Amanda Ragsdale
Refused to cook my wings more than one minute more than “recommended time” said it’s against the rules. It’s BS. He didn’t want to do it. Won’t be back. I refuse to pay 22 dollars for 12 wings to be raw when I get them. I asked for 12 minutes (extra 5) he refused. I asked for my money back. Horrible place officially done with Pizza Hut. As a chef, I’m disgusted by the way things are done here. Maybe drug screen your employees.
… moreLisa Winkleman
I ordered 2 pizzas from Pizza Hut in De Soto, MO through Door Dash. We ordered BBQ Chicken Pizza. It arrived with bbq sauce and cheese only. No chicken or bacon. I called Pizza Hut to have a new pizza made and they said they can’t provide a new pizza or refund because the order came through Door Dash. So eventhough Pizza Hut made a mistake by NOT following the order properly they don’t have to take any responsibility for it. Upon contacting Door Dash they can only refund me $7. The pizza was $23.56.
… moreBluePhantom85
The guy inside today 10/11/25 at 5pm was very rude to us. Acted like we were an inconvenience ordering wings. Find someone new! Dominos is 100% better here in DeSoto.
… moreElyssian
Good food and great customer service. They make pizza correctly and don’t cut corners. The staff and management are friendly.
… moreLexi Johnson
I walked in everyone’s sitting down my food wasn’t done yet , I ordered boneless mold I got bone in with like sweet sauce . No one was wearing gloves .
… moreLisa Siebel
Shout out to Desoto Pizza Hut! The always have the best made chain pizza and their crew is phenomenal Happy New Year everyone!
… moreDavid Rusert
Takeout drive-thru first off refuse US currency 50.00 and that’s what pens or for to CK for fake money server brain claim s to be manager ticket 0016 9-15-2025 434pm they don’t deliver out side the city limits and can’t give u cororpets number or the owner of it’s a franchises I used to work for pizza hut 30 + years a go we went every were just about and it was further than the mile and a half 2 mile s from their location so all around terrible service ‼️‼️‼️‼️ but imos delivered to my house at both ends of rule DeSoto and I know pizza used to deliver to my old place and I was 3 1/2 miles from them so we will never order from pizza hut again I’ll buy store bought pizza next time ‼️‼️‼️‼️‼️‼️‼️
… moreDenise Jackson
Not sure about atmosphere cause I pickup at drive thru window but the Hut box personal pan and Hut Melts are good despite needing more toppings.
… moreMii Entertainment
This Pizza Hut location is owned by a disorganized undercut owner. Every single time I order there is a mistake, products are missing, orders are incomplete, this communication issues, sometimes they don’t even show up for deliveries and say that they didn’t even realize the pizza was still sitting on the counter at the store! I don’t understand the work ethic these days….
… morePastor No-toes
Pizza Hut has gone down in quality. This use to be our go to not anymore
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