

At Papa Johns Pizza in West Dundee, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best West Dundee pizza for any occasion. Call us for pizza delivery in West Dundee or stop by 723 West Main St for carryout to order the best pizza in West Dundee, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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Papa Johns Pizza West Main St
papa johns stores in west dundee, il
Papa Johns Pizza, 723 W Main St, Dundee, IL 60118, US – MapQuest
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Reviews
Sunday night we ordered 3 large pizzas from this location and one of those was burnt to the crisp.
I ordered from door dash who did absolutely nothing but tell me to call Papa John’s.
I called and spoke with Danielle she couldn’t come to a solution at that time because I ordered through door dash.
I wasn’t looking for my money back but I did expect to have another pizza delivered that we could eat.
As you can see in the pictures I posted the one delivered wouldn’t be enjoyable and the pizza was thrown away. Come to find out that it wasn’t the pizza bakers fault they just had their ovens cleaned and something happened in the process that burnt the pizza.
I understand they were probably really busy and didnt inspect the pizza before it went into a box. After speaking with Danielle I truly feel that she would not approve it to leave the location as burnt as it was if she would have seen it.
After all I am very impressed after the phone call I received this afternoon from Danielle with an sincere apology and she did make up for the burnt pizza.
I can see that she does cherish her employment with Papa John’s and does care for her customers.
Her phone call meant the world and I will forever order from her location.
Thank you Danielle!!
Christine did an amazing job with my order! The pizza was made perfectly — fresh, hot, and delicious. She even had it ready well before the estimated time, which was such a great surprise. On top of that, she was really friendly and welcoming, which made the experience even better. This is my go-to Papa John’s in the area, and Christine is a big reason why!
Three I order sausage and jalapeno and only got sausage