3.4 – 229 reviews • Pizza restaurant
Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Order: Order online
marcos.com
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Reviews
Vesperam Noriega
Small storefront Marco’s. They had a small table big enough for the two of us to sit and enjoy our meal. This was perfect since we are from out of town. The workers were very friendly and respectful during our visit. Our pizzas were perfect for flavor and speed for service.
… moreManley Beasley
This is a very, very bad pizza place. They will get your order wrong and be extremely late. Do not order pizza from here.
Note: I spoke with one of the crew leads and she did her best to resolve the issue. But, the reality is that most of the employees working here do not care.
… moreJo Oh
I had an issue with my delivery and The manager Jordan was amazing gave excellent customer service corrected the issue by far THE BEST customer service and ofcourse the best pizza !!!
… moreKK _
The food is good but the workers are slow always and unprofessional. It’s literally the quality of the good only that keeps me coming here. It’s a shame the service never matches the food.
… morebre A
Scammers! Every single time I’ve ordered during a buy one get one deal, they fail to deliver items from my order. They use the promotion attract customers and to take your money but they recover the costs by missing part of your order (for example, a salad and drink).
… moreDeneia Davis
I never had their food until the other day. I ordered a XL pizza and salad and only paid $23 so I was definitely happy about that. The food is good with a little extra spices. I’ll eat it again.
… moreMelissa Rusk
Based on previous reviews it seems that some of the kinks have been worked out OR I came on a great night (Friday 6pm).
I placed my order online while out running errands and my order was ready before the stated time.
Customer Service 10
Cleanliness 15
My order was fresh & correct and I also noticed several orders were ready to go as customers arrived to pick them up. Every employee had a smile & stayed busy to stay ahead so my visit was pleasant.
Pizza “ Works” was very delicious and I plan to be a repeat customer. To bad they don’t deliver to my homes that’s 6 miles away – they are missing out on so much $$$
… moreRemy Mata
Uhhhhhh is this how it’s supposed to be?
Update: ordered yesterday and found a hair in my pizza. Ever since I first started ordering from here, you can really tell that the majority of the employees don’t care. I order crust flavor or a dip cup with my pizza and they don’t put it on there so I have to walk back in the store and ask for it. If you just did it the first time I’d be giving a 5 star. All the other Marcos in the Dfw area have 4+ stars besides this one and it’s probably due to the employees.
… moreMatthew Stevens
I have ordered from this location since it opened, and the experience has been consistently disappointing. Orders are frequently incorrect, and established Marco’s corporate standards do not appear to be followed. Customer interactions often come across as indifferent or dismissive, with little effort made to correct mistakes or address concerns. There is no evident customer resolution process, which only compounds the frustration. This is not a reflection of the Marco’s brand as a whole, but of this specific location’s management and execution.
… moreMarissa
For my first experience with Marco’s Pizza I ordered a large The Works pizza online and waited 20 minutes past the “promised time” for it. -1star. I chose car side delivery but upon arriving at the location they have a sheet of paper on the door stating they won’t do carside delivery. -1 star. When I got home and tried the pizza it was a decent taste but I noticed it was missing pepperoni.- 1star. I called the store to let them know and an associate said they could remake the order at no cost to me. I asked if I could pick it up another day and he said yes that’s fine. +1 star. I took down his name and my order number not knowing how it would be honored because I didn’t order with an account and he said it would just be in the system. Fast forward to today I would like a pizza and I placed an order and called the store to see if the prior agreement would be honored . Of course the GM said the associate I spoke with was no longer employed there and there is a time limit on how long you have to get your pizza remake .. which was not mentioned during my conversation with the associate. -1 star.
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