Mohit Gupta
Friendly staff and probably the busiest chipotle I have seen in the south. This facility has well staffed and food tasted fresh. It can get difficult to find parking at lunch time and be prepared to be in queue for ordering food at busy hours.
… moreIan Mcneese
This was without a doubt, the worst Chipotle experience I’ve ever had. They were scraping the bottom of the pans, trying to make the food portions work. I asked if they had a marinated chicken item, and they just mix the regular chicken with Some kind of sauce, But the chicken that they use was burnt. The amount of chicken that I received was 1/2 of a serving, but I received three servings of rice for some reason. When I was looking for a seat, there was not a single table that was clean. There were 4 to 5 people working at this time.
… moreAnnette Meredith-Bow
Tonight we ordered from Chipotle online for pick-up, even though a friend had warned against doing so. I had been told that the portions are smaller, with less meat and more filler items, and man was he right!! We ordered one steak & chicken burrito, and one steak & chicken bowl, both with queso (which costs extra).
The burrito was LITERALLY HALF the size of one you would get inside. It had the wrong rice, the smallest bit of queso only at one end, and a LOT of lettuce.
The bowl was 80% rice, 10% salsa & cheese, 3% steak, 0% chicken, a small smear of queso, and was covered with so much lettuce that, at first glance, you couldn’t see the lack of meat/toppings.
We have been eating at Chipotle since they only had one store in Denver, and we have always loved the food and service, so I know they can do better than this. I am completely disappointed, and the employees of this location (Ft. Oglethorpe) should be ashamed. My first time ordering Chipotle for pick-up will also be my last.
DO NOT ORDER CHIPOTLE ONLINE!! Take the time to go inside to order so you actually get what you’re paying for.
… moreDani
This was the worst experience. It says on the door and online, it states that it does not close until 10pm. When we got there at 845pm they already had the chairs up on the table, they were cleaning all the flattops, there was hardly any protein, no steak, the trash cans were covered and there was no trash cans outside either. The service workers were all miserable and barely said a word. The whole experience was horrible.
… moreDanielle Crumble Smith
On NYE I ordered a salad with Barbacoa (paid extra), fajita veggies, salsa, rice, beans and lettuce via Doordash. When I opened my food, there was hardly ANY Barbacoa and absolutely no fajita veggies or salsa. I put the Barbacoa on my food scale out of curiosity and they had only given me 1.09oz of meat— Chipotle’s website indicates 4oz protein servings. Doordash customer service is absolutely horrible and offered no help, and Chipotle’s phone number just goes to an automated service with no ability to talk to anyone.
There needs to be some sort of quality control. I paid $20 for rice and beans essentially. I will absolutely avoid this location and I wouldn’t recommend it to anyone.
… moreWalter Williams
Good atmosphere and a friendly staff. Food was good but not super flavorful. There was once staff member in the back who was preparing food who seemed a less than happy to be there. He dropped a monstrous stainless pan and really woke up the restaurant and probably folks in the parking lot. I could tell by the managers face that he knew exactly who dropped the pan without looking. It’s possible the same joker cooked all the flavor out of the chicken.
… moreT H (H)
I can tell something is different with chipotle now. The burritos are much smaller, and they didn’t taste the same as it normally does. It was still good because I was hungry. But it wasn’t that same wow factor that most chipotles are. In fact, chipotle seems to be kind of falling apart; this one at least. It’s still worthy of eating though. But soon it’s just gonna be like every other fast food joint.
… moreHeather Wuerstlin
Sadly this chipotle location has really gone down hill over the past few months. It used to be really good quality but the past 5 or so times I’ve been everything seems low quality, meats over cooked and they are ALWAYS out of something. Unfortunately you can just tell the management nor the employees under them care about this establishment and providing even decent quality food. Hopefully they can get it together in the future but I definitely won’t be spending money here for the foreseeable future
… moreKinjalben Chaudhari
The chips from this restaurant are always raw and have a lot of salt in them. Every time I have to pay for them, please.
… moreJamie Harrison
I think it is wonderful that employees are allowed to use their phones while they are behind the counter, where the food is being prepared. And management does not even care about it.
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