Lee Roberts
Used the kiosk to order. Very little interaction with the staff. Didn’t take long to get my food. My nachos belgrande was good. My bean burrito’s refried beans could have been hotter but was ok. Restaurant was clean. Plenty of parking and seating. No major complaints.
… moreMeghan
Placed a pick up order at 11 today to be made/picked up at 12. Minutes after I ordered I received notification that my food was ready. Upon arrival to the store I asked that the employees confirm that they hadn’t left my food sitting for nearly an hour and they told me they hadn’t and that the food was fresh. Color me surprised when I arrived at home to find my food ice cold, soggy and stale. So either the staff on this morning just doesn’t know how to make a simple taco, or they blatantly lied to my face. Neither of which is acceptable
… moreHannah Standal
Asked for avocado ranch and when checking my bag before leaving noticed that we only got avocado salsa verde which was not what we asked for. When asking for avocado ranch the worker argued and stated rudely it was in the bag I pulled out the packets and stated that was not avocado ranch and she said “it’s the same thing” I asked for the correct one in the container and she rolled her eyes and pitched an attitude like I was being an inconvenience even though she had no problem charging me extra for the sauce. Finally she got the correct sauce and handed it to me with an attitude. You can clearly see they are not the same thing.
It would be one thing if I wasn’t charged for the sauces. If you don’t like your job I suggest leaving. It’s not that hard to just be a nice person!!!
… moreMak Harris
Came to Taco Bell because I was sad, and y’all truly just made me more sad. You guys didn’t follow a single request when we listed very specific modifications, each listed on the receipt as confirmation that the instructions WERE received without issue. On top of that, all of the food was cold. One of the tacos was thrown into the bag, broken and falling out of the wrapper everywhere. No wonder your reviews are so low. Please teach your staff how to do their job properly.
… morephilo nageib
THIS IS THE WORST FOOD I HAVE EVER EATEN I ORDERED 2 pics potato soft tacos 1 stacker and nacho fries my nacho fries were stale and tasted horrible. One of my spicy POTATO tacos had some oboe had Chicken in it the other one the potato’s were stale and cold, and then my stacker tasted horrible literally like raw potatoes. And honestly from the reviews i have seen on here this place needs to step up their game and $10.60 ARE WE SERIOUS. every other taco bell i have been to tasted actually good the place SUCKS.
… moreJonathan Foss
Went through the drive through and ordered my usual order. I asked what zero sugar options they had to drink and was met with “We don’t give nutrition advice.” I clarified I just wanted to know what diet drinks they had. They still refused.
Didn’t know you need to be a certified nutrionist to tell me what diet drinks are on tap. Pathetic.
… moreDarren Lynch
Tried their drive thru here in Mt Juliet. Got home they literally dumped my tacos. Unwrapped in my bag. Swore I’d not go back. Just ordered ubereats from same location. There was no meat in my tacos, burrito supreme or taco belle grande. Bad service. Absolutely a rip off!! Terrible spirits
… moreRED s
i ordered a “mini taco SALAD” and a burrito.
i thought the salad came with LETTUCE
mine had ZERO LETTUCE………… a SALAD!!!!
a shell, refried beans some cheese and a few bites of a tomato.
pretty pitiful.
… moreKeith Koch
Our family was there 10/20/23 around 8:30 PM. It was the first time eating at this location. It is also the first time that I could not finish 2 orders of Mexicans pizza. The first was so stale that even after using 10 packs of sauce could not hide the bad taste but I was starving. The 2nd pizza was the same and had to stop half way. My usual craving is 4 orders of Mexican Pizza. The Baja blast was like drinking water. If you ran out of fresh material, it is best to be honest to your customer. My wife almost vomit after a bite of my pizza. Manager, please look into this because we have never had such a bad experience at any other Taco Bell location.
… moreEmi
So I’ve never had such a terrible experience anywhere. I never received my order so I called the store where I was first told they didn’t have my order, another store did. After calling around I was told they were the only store to have my order. I called back and they admitted to having it and then the lady who I was speaking to handed over the phone to another girl who I assumed was the manager. She was incredibly rude and she continuously kept cutting me off. She kept trying to explain that they were not able to see my information which I understood but I asked do I go to support for a refund or can they issue it, she never answered my question, instead she felt the need to keep interrupting me to make a point I’m not worried about. Her tone and behavior is disgusting she clearly needs further training.
I asked what her name was and clearly she was too embarrassed to give it to me because she then abruptly put me on hold then hung up on me. I called back twice and they never picked the phone up. If you’re going to treat people disrespectfully don’t be embarrassed and refuse to give them your name lmao. She needs to be fired, I had pleasant experiences multiple times in the past, but I will not order from the location again because of tonight.
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