Sweetgreen in Woodbury, serves fresh salads, warm bowls, and hearty plates crafted from real, seasonal ingredients. Every dish reflects our belief that fast food can be healthy, sustainable, and made from scratch. We’re building healthier communities by connecting people to real food that’s delicious, convenient, and good for the planet.
Locavore-friendly counter-serve chain specializing in organic salads & bowls.
Address and Contact Information
Address: 7969 Jericho Tpke, Woodbury, NY 11797
Phone: (516) 548-8892
Order and Reservations
Order: Order online
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Pickup from Woodbury – Sweetgreen
Reviews
Not undercooked. Not slightly pink. Raw.
Serving raw chicken is not a small mistake — it’s a serious health risk. I did eat some of the food before noticing the raw chicken. So I hope that the raw chicken didnt have salmonella or some other food poisioning illness. I immediately drove back to the restaurant and asked to speak with a manager. I explained the situation and told them they should be ashamed of themselves for serving food that could make someone seriously ill. I requested a refund, which I felt was more than reasonable given the circumstances.
The manager refunded me $41.
When I asked why it wasn’t the full amount, I was told, “Well, you did buy the drink.” My response was, “So let me get this straight — after serving raw chicken that could have caused food poisoning, you’re still going to charge me $4.19 for a drink?”
That response said everything I needed to know about their customer service.
Mistakes happen. But how a business handles those mistakes is what truly defines them. Unfortunately, in this case, both the food safety and the customer service were incredibly disappointing. Had Sweetgreen in Woodbury, NY refunded me the full amount, I would not be posting this now. The other funny thing is that they are quick to take your money from your debit card or credit card. But refunds take days to process. So I dont even have the refund either. Because my business is obviously not worth $4.19, this now becomes something for others around the world to see. UPDATE: The Nassau County Health Department went to Sweetgreen to perform an inspection after I complained. The Nassau County Health Department on their in person inspection also saw uncooked chicken; even after I reported it. Thus apparently Sweetgreen doesn’t care.
Today I ordered the new caramelized garlic steak online and was shocked at the teensy tiny morsels of steak they had served me. I should’ve opened it in store and inspected it there but was rushing back to work. How is an $18 bowl this expensive? It looks nothing like the pictures online. I stopped going to Chopt for this exact reason: minuscule protein portions at exorbitant prices.
This establishment took my cash payment with no receipt. Drove an hour away to find my kale Cesar salad full of bugs. And I did eat some of it before I realized it. Never again. No one answers phone everything is text message. Always check your food. I hope l don’t get sick. And the text service apologized
And wished me a good day?