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Chipotle Crown Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10:30 AM–11 PM |
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
Address and Contact Information
Address: 27750 Crown Valley Pkwy, Mission Viejo, CA 92691
Phone: (949) 347-1663
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Mission Viejo, CA
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Vc10 Shops At Mission Viejo, Mission Viejo, CA, 92691. Open NowUntil 8:00 PM. Chipotle Mexican Grill. 27221 La Paz Rd, Laguna Niguel, CA, 92677.
Chipotle Mexican Grill in Mission Viejo, CA
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Reviews
Amanda Sparks
We’ve been to this location a few times now and it’s always the same. Our order is never complete, correct, or edible! And last night solidified we won’t be returning. Our bag was dripping with grease and when we opened the quesadilla, it was horrendous. It looked like they put way too much cheese and it was completely cold when we got it. Tried contacting chipotle and wasn’t able to get help with a refund or be able to voice my concerns.
… morebrian park
I received double meat coupon and wanted to try their new honey chicken. Ordered online, picked up the food, my order was ready for pick up when i walked in ( i went in like 4 min earlier than the time it was promised) the portion was pretty good and new honey chicken was also really good probably order again
… moreAngie Lira
I had an absolutely terrible experience at this Chipotle location. The service was horrendous, and the staff was downright rude. When I mentioned that my food was messy and my plate was covered in juice of the beans and meat, (the both looked at each other and made a face), they just gave me a look like I was being a nuisance. The guacamole is black not green as well the other ingredients looked old and not fresh, the whole experience felt like I was being a burden for even coming to eat there. Workers SHOULD NOT serve a plate like that all messy. It was my first time to have the guacamole and my plate so gross.
I’ve always loved Chipotle and never had an issue before, but this place had the worst customer service I’ve ever encountered. It felt like the staff didn’t care at all, and if they don’t enjoy working there, they should seriously consider finding a different job. From what I can tell based on other reviews, I’m not the only one who thinks the customer service here is awful. I won’t be coming back to this location again. I’m adding the photos of how they gave me my food. This looks disgusting. People should care a little bit more. If I was the person in charge I would seriously think about talking with these people!
… moreI’ve always loved Chipotle and never had an issue before, but this place had the worst customer service I’ve ever encountered. It felt like the staff didn’t care at all, and if they don’t enjoy working there, they should seriously consider finding a different job. From what I can tell based on other reviews, I’m not the only one who thinks the customer service here is awful. I won’t be coming back to this location again. I’m adding the photos of how they gave me my food. This looks disgusting. People should care a little bit more. If I was the person in charge I would seriously think about talking with these people!
Cesar Bautista
This Chipotle has incredible service. The general manager, Emmanuel, made sure that my whole party was having an excellent meal. I see very few restaurants with this level of service. But as a chipotle enjoyer, I’ll be sure to come back to THIS one just for the service and the way the employees treat their customers.
… morePeter
So I came at 11 am and the food was fresh and tasted above average, which is great! The one negative is the guy serving me used his hands with gloves to touch and shovel off everything. Experienced employees know how to use the ladle to drop the meat, rice, etc with the proper portion onto the tacos without touching all of the food. BUT the restaurant was clean, the food tasted perfect and portions were correct, so just a teaching moment for that employee. Oh
… moreBrody Averall
I wanna give a huge shoutout to the crew who took care of me last night, Danny, Cam and Kyra all took care of us and do an excellent job at customer service. Even though they don’t have honey chicken anymore they were kind and considerate and so helpful.
… moreSamuel Montes
DO NOT GO HERE! I’ve had enough, every time I come to this chipotle location, they clearly do not know how long it takes before the rice completely dries out. It has been multiple times now and on several different occasions, where I go to get a meal here, and the rice is so hard and so dry it becomes rock hard solid. I have told them that the rice is desperately dry and It seems that that they are not willing to change their ways. DO NOT GO HERE UNLESS YOU WANT A TOOTHACHE.
… moreozhan yuksel
Soda was warm and ice machine was not working. I asked for refund and being refused. I paid for sodas that I didn’t drink. Just sipped.
… moreRandy Smith
Horrible staff need to be fired and replaced. Lot of ego that isn’t needed. The food is nasty and old stale chips. The place stinks and isn’t clean. Don’t spend your money here.
… moreJ Q
This specific location fails I now go out of my way further away to avoid this location. I got a steak burrito the steak was so bad it was not edible at all never experienced this at a Chipotle before. Last time I came in 10 mins after I ordered from app and once I come in that’s when the employee confirms my name and starts making it. Meanwhile I could’ve gotten it quicker without ordering. Doesn’t make sense at all this location is not efficient at all
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