James
WORST!!! Service I have EVER seen. Get confirmation order is ready. I arrived girl up front said she can’t find order then helps other customers. 20 minutes later after ignoring me I get her attention she has ticket in her hand and says it was never made. I ask for refund since I paid on line., her or manager doesn’t know how to give refund. I said to keep it as I was in the lobby for 58 minutes. Horrible .never received refund!
… moreGage Mccall
I always get hot and fresh food when I go to Pizza Hut, especially at the shady Brooke location! The staff always makes sure I leave happy and satisfied!
… moreVolcano Unicorn
Workers are so friendly and helpful. Pizza was perfect. Best ever.
… morekeion ray
I ordered for a delivery that the calls man took an said it’ll be here in 30 mins an I called back because it was taking long an she told they didn’t have a driver tonight an was waiting on a dasher I didn’t order door dash if you don’t have a driver don’t take a delivery order
… moreDeborah Turner
The cheese sticks are very misleading. It’s actually thick bread with cheese on top. Would be no different than a personal pan cheese pizza, except the cheese “sticks” cost more, and they are not your traditional cheese sticks! Buyer Beware.
… moreTennessee Loon
They messed up my order…
A few times. Gave them another chances.
… moreJami Withrow
The food was really good. The wings were so good really coated and delicious. This is the second time though that I’ve ordered over $20 worth of wings which is 12 wings, and only got 10 I ordered two separate six pieces. It came in one box and there were no flats at all this is the second time that’s the only reason I’m saying this hopefully next time it will be better
… moreKevani Wilson
Very upset with their customer service. My card was charged twice for one order. I could have used door dash but I wanted to use my points, so I ordered from the website. Unfortunately, their website kept glitching and running my card, but when I called the store, the gentlemen could have cared less bc “it’s an issue with your bank” no it’s not. It’s an issue with the website. He did not offer anything to resolve the issue and only said o can give CS number but they’re closed. I googled their CS number and they were open. I called and only thing she said was she was going to sent an email to upper management. My pizza was dinner for my children and was only $22, I left a tip to make it $30, then was robbed for $60. Do not
Order from Pizza Hut, go to papa John’s bc if PH makes a mistake, they won’t fix it.
Update: the money was returned to my card shortly after, and they gave me a free pizza coupon.
Still leaving the post up, bc the store truly did nothing to help me. I done it all
… moreCameron Bennett
I ordered delivery from this place gave the driver 30$ for the food. Driver promptly walked away and says I didn’t order it and refused to give money back or pizza.
… moreAndrew
DO NOT ORDER FROM THIS STORE
They mess up every delivery order, this last one, my order was “lost” and by the time it was lost, the store closed.
Listen to the other reviews, order from the Nashville Highway store, even if you have to do carry out.
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