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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Irvine,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 9:30 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 9:30 AM–11 PM |
| Tuesday | 9:30 AM–11 PM |
| Wednesday | 9:30 AM–11 PM |
| Thursday | 9:30 AM–11 PM |
Address and Contact Information
Address: 5501 Alton Pkwy, Irvine, CA 92618
Phone: (949) 786-0445
Website: https://restaurants.elpolloloco.com/ca/irvine/5501-alton-pkwy?utm_source=gmb&utm_medium=yext
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El Pollo Loco InIrvine, CA · El Pollo Loco 5501 Alton Pkwy. Open Now – Closes at 11:00 PM. phone. (949) 786-0445. (949) 786-0445 · Get Directions Link Opens in …
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Reviews
Andrew Corso
One of the best out there! The staff is the friendliest I’ve ever come across, they are so welcoming and helpful. They make it feel more like a restaurant than a fast food place.
… moreAnn Reichling
Worst salad ever! The lettuce was wilted and black on the edges and the chicken was very dried out. On top of that I was charged a different price than what was posted on the menu board. The employees were actually running in the kitchen which made me think management must be cracking a hard whip. Overall an unpleasant experience and I hope I don’t get sick from the food.
… moreAndrew Lara
I feel like El pollo loco is underrated really. The chicken is honestly amazing for such a simple place. Everything else can be a hit or miss but the chicken is always spot on, if you come here, you definitely have to try the chicken, if you try anything else then you can’t complain or else your just a Crazy Chicken.
The service is great, they are fast and efficient and generous.
The ambiance is casual with some good music playing, the music is played at a slightly above average sound level. Seats are cushioned and well lit with some outdoor seating is some nice weather.
… moreThe service is great, they are fast and efficient and generous.
The ambiance is casual with some good music playing, the music is played at a slightly above average sound level. Seats are cushioned and well lit with some outdoor seating is some nice weather.
Lucidseer
Ordered a combo with Sprite, I found black particles at the bottom of the cup after drinking from it. Ended up feeling nauseous and sick to my stomach. Completely unacceptable and very concerning for a food establishment. P.s. It wasn’t even sprite, it was just carbonated water. Maybe the sprite fountain dispenser is broken.
… moreDavid A
I don’t usually write reviews. I usually let stuff go. This place constantly gets my order wrong. Also, for a place that is called el pollo, can you not skimp out on chicken? I can’t tell what has more chicken the double chicken bowl or the regular bowl. Literally makes no sense I’ve been going here for so many years but I’m done.
… morealex filatoff
Chicken barely had any meat on it and rice taste liked it was microwaved. Never had this experience at any other el pollo loco.
… moreGrant Mooney
$5.39 for the original pollo bowl. this deal cannot be beat. healthier and less grease lightning compared to chipotle. free avo sauce too. unbeatable. great service
… moreJohnB 00007
Delicious food and excellent friendly service. I had the 3 piece chicken combo (breast and wing). I chose cole slaw and macaroni and cheese as my 2 side orders. My chicken was hot and delicious and so were the side orders. The condiment bar was very clean and I helped myself to some lemons and 2 different kinds of salsa. Wow, did I just go to heaven?
… moreAly. Z. Jaws
Today was my first time ever eating El Pollo Loco, food was delicious and staff very nice but I promptly got food poisoning. Too bad.
… moreMr Perez
I’ve visited this El Pollo Loco two days in a row, and both times the chicken was undercooked. The outside had a heavy char, but the inside was still pink — which usually means the heat is too high and the chicken isn’t being given enough time to cook through.
I tried to bring it to the team’s attention because this is a food safety issue. On top of that, my double chicken bowl had other problems as well — there was a huge uncut tomato thrown in there and even random pieces of macaroni mixed into the bowl.
After eating, I ended up with an upset stomach.
Response to the owner:
I also wasn’t impressed with the generic AI-style response to my review. I’m currently on a strict diet and mostly eat chicken asada and eggs, which is why I attempted to eat here for both breakfast and lunch. My concern is simple and serious: the chicken I was served was undercooked. That’s something that needs real attention, not a copy-paste reply.
… moreI tried to bring it to the team’s attention because this is a food safety issue. On top of that, my double chicken bowl had other problems as well — there was a huge uncut tomato thrown in there and even random pieces of macaroni mixed into the bowl.
After eating, I ended up with an upset stomach.
Response to the owner:
I also wasn’t impressed with the generic AI-style response to my review. I’m currently on a strict diet and mostly eat chicken asada and eggs, which is why I attempted to eat here for both breakfast and lunch. My concern is simple and serious: the chicken I was served was undercooked. That’s something that needs real attention, not a copy-paste reply.