


Visit your local KFC at 6829 Atascocita Rd for a fresh batch of our world’s best chicken. Hand breaded and freshly prepared! Our chicken isn’t made the fast way or the easy way. It’s made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we’re here to meet your chicken needs all day long. Call us at (346) 662-1217 for some freshly prepared d…
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 6829 Atascocita Road, Humble, TX 77346
Phone: (346) 662-1217
Website: https://locations.kfc.com/tx/humble/6829-atascocita-rd
Order and Reservations
Order: Order online
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Reviews
From the drive-thru speaker, the older gentleman taking orders (Tony) sounded rushed and impatient. I ordered a 5-piece tender meal with fries and coleslaw, plus a drink and a 6-piece hot wing. When I drove to the window, the food was already being bagged, which is fine, it’s fast food, but the attitude wasn’t necessary.
While still being polite, I asked if it was too late to switch my fries to potato wedges. I even told him “if it’s too late, don’t worry about it.” His tone made it clear he wasn’t happy about the question, but he said he would switch them. I thanked him and moved on.
When he handed me the bag, I asked if the sauces were inside since the meal normally comes with sauce and he never asked what I wanted. Instead of just grabbing them, he muttered something under his breath and said, “You asked me if the sauce was in the bag like I can read your mind.”
I told him I didn’t expect anyone to read my mind, but since he didn’t ask for the sauce choice, I assumed I needed to say it at the window. His response was dismissive and unprofessional, especially considering I was polite the entire time.
On top of that, the food was warm at best — nowhere near fresh — which makes the attitude even more unnecessary. Customer service is the bare minimum, and it should never feel like a problem for an employee to do the basics of their job. When I asked for his name, I was given “Biscuit” before he finally said his actual name (Tony)
This was unacceptable from start to finish. I don’t usually leave bad reviews, but experiences like this need to be addressed. If I’m spending my hard-earned money on food, the least I expect is basic courtesy and the items that actually come with the meal. I’ll be reaching out to corporate as well because good customer service is the bare minimum you can offer a customer especially when they’re not being difficult.
On Tuesday, I ordered two special-order buckets of 8-piece chicken—one Original and one Crispy. This was hands down the nastiest chicken I’ve ever had from KFC. The quality was terrible.
An 8-piece is supposed to include 4 legs and 4 thighs, but one of my buckets had all thighs. When I tried to address the issue, they refused to exchange the fries or mashed potatoes and acted like nothing could be changed because “the menu is the menu.” No care, no customer service, no accountability.
This is my third time giving this location a chance, and every single visit the chicken has been bad. I live in The Grove and will never return to this KFC. I’ll drive to Popeyes or anywhere else before I spend another dime here.
I was happy when they opened last year, but now I see why this location has a reputation. Poor quality, poor service, and they simply don’t care. I wouldn’t recommend this KFC to anyone.
RIP Maggie ❤️
My most recent visit, 7-13-25, all we purchased was the sides. Mashed potatoes and brown gravey, and 6 biscuits. The young lady was super nice, and they were busy at the drive through. She took my order, filled it all herself. She stated I came at a good time as I was getting their FRESH from the oven biscuits right then. She promptly completed my order and I was out of there in under 15 minutes. I was cooking the chicken myself at home. The only way we seem to get the regular sized drumstick/legs, as all fast food places the chickens have all shrunk and become flavorless.