Joshgun Gojayev
I bought gas here and asked to use the bathroom, but the staff told me it wasn’t working. That’s terrible.
… moreJohn Pimentel
Every time I go to this dunkin something bad happens. Although the store around the dunlin has a lot of good stuff that I can’t find in other stores, tje people in the dunkin are so rude. I was once ordering something wjth my grandma, and the worker told me “now you’re ordering too many things” and I only got 3 things. She also starting telling me what to do. Today I went in the same place and the store was unorginized and they got my order wrong. The food was good but please fix service and other factors. Also THR person starting complaining JUDT because I was missing one dollar, and I spent MKRE then I spend at a Brooklyn Dunkin. I do recomend going but don’t expect good service
… morerosemary rodriguez
You walk in and you say, good morning in Spanish, and in English, because it’s a bilingual Dunkin donuts and they look at you like, you’re stupid and don’t say nothing back they need to get people with better manners
… moreZee Y
Doesn’t make sense how this Dunkin is still open. Food is always stale. And don’t ask for it toasted that’s how you know the quality can’t see how hard it is but it’s bad had to throw away.
… moreGary
I ordered via the mobile app as usual—an extra-large black coffee, a ham and Swiss croissant, and a Boston cream donut. When I arrived, my order was almost ready, except for the donut. When I asked about it, the staff said they were out of Boston creams, but why wasn’t that reflected in the app? Also, why did I have to remind them of my order? Shouldn’t they have it in front of them? The staff seemed lazy and unprofessional, eating behind the counter instead of providing good service. Very disappointed!
… moreCeline Coronado
They’re supposed to be 24 hours. How y’all don’t have donuts at 11/midnight? Then the manager had the nerve to get loud with me because I made an online order he couldn’t fulfill due to lack of resources, and he demanded I canceled it so that he wouldn’t have to give me my refund personally. Very rude, very unprofessional. He couldn’t handled the situation with so much more hospitality and kindness considering the app didn’t specify what was and wasn’t available. Neither of our faults, at least I’m assuming he has nothing to do with what the app tells me, but as the customer, I could’ve gotten upset and spazzed. I had more right than he did, after all, im the one wasting money! Now I gotta wait 2-3 days just to get a reply- no guaranteed refund, but the worst part was his attitude. His approach could’ve been different is all.
… moreRoxanne Monterrosa
Worse customer service!!! Every single time I go to this DD they always mess up my order. The employees have such a nasty attitude. This was the last time I go here. I rather walk a little more and go to the DD on Broadway. Such a waste of money going to this DD by BP Gas station.
… moreernest woodson
I am a NYC transit worker and for more than two
years I have been trying to order a small coffee but I’m always told that that they don’t sell small coffees this is so strange because every other Dunkin’ Doughnuts I have gone too carry small coffees except this one, making some one spend money they don’t want to is really unfair please stop making your loyal customers spend money they don’t want ..terrible policy!
… moreC
This is a great Dunkin to go to! Very friendly and attentive staff. The manager definitely knows what she is doing and that is reflected in the staff, products (food/beverages), clean upkeep of the area, and more. If you aren’t sure whether to stop by this location, just do it! You won’t regret it.
… moreSarah Akua
Terrible don’t recommend this place, I went to order a small Pink coconut refresher today which is $3.29- $3.39 according to the sizes at the register for iced drinks.The worker charged me $3.49 for a small size. I asked her kindly if I can pay using my gift card and she gave me attitude stating that she can’t scan my gift card without the app. The last time I went there the worker was able to scan my gift card without the app and with no problem. Likewise when I was ordering the drink she interrupted me by stating that I wasn’t ready and she went to the next costumer. Terrible costumer service.
… more