Nicole Hood
Jersey Mike’s is the best! The owners own all the locations in NWA and they help with school fundraisers and charities often. I have had great service at all the JM’s I have been to here. At this location I have picked up a catering order and multiple to go orders. Everytime it is packed and ready on time and fresh and delicious! The store is always clean and the staff is friendly and fast. I love their Italian sub and my kids like their sodas. I also like that they freshly cut the meat and cheese to order. Tip: try their subs in a lettuce bowl instead of bread!
… moreLester Green
Went here. Christmas eve. 5 pm. No tip. Good service. Big sub. Small hands. Reasonably sized enough to do the job. It stank. In my car my wife. Boy. Messy. Thought Bo from leftovers when wife needed pregnancy snack at night. Good job Jeremy staff. Would leave.5 if it weren’t for the smell. Thanks.
… moreTrey Roberts
My experience concluding at 7:47 pm on July 18th today was extremely disappointing. I placed my online order at 7:24. I arrived about 10 minutes later, and my sandwich was not yet ready, which was fine. The app states a 15 minute from placing the order, to time to receive it. Most of the time it takes maybe 5 minutes from when it’s placed, but I understand it taking the full 15. The issue was after waiting until 7:45, and watching at least 10 people walk in after me, place their orders, and receive their food within MINUTES. I go to check the empty take out bags, my ticket is nowhere to be found. I then have to wait longer on someone to simply acknowledge me, and when I say my name and the ticket is gone, I get no response and the employees walk to the back. No explanation. Moments later an employee makes my sandwich and it took 90 seconds. No explanation, just a *seemingly sarcastic* “sorry for the wait.” I’d appreciate an explanation and a somewhat legitimate apology after waiting 20 minutes, and watching 10+ people walk in, and walk out with their food well after mine had been placed. Food was great as always, service was again lackluster as more often than not it is. If I was the manager, I would check the cameras with the time I provided and watch how long I waited patiently as countless people are served well after I had arrived, and see no employee ever say anything to me. Disrespectful to say the least.
… morejordan wallace
Very nice atmosphere here, all employees were very nice. Very quick service although there were only a couple people inside. Recommend getting asking for your sandwich “mikes wet”, or something close. Very good sandwiches! Chicolate chip cookies were good as well.
… moreTaylor Taylor
Me and my husband sandwich was drenched in oil.. to the point the bottom bread was soak and we could not eat it. I’m extremely upset because 2 big sandwich’s was 35 dollars and it was not worth it at all. If you pay 35 dollars for 2 sandwiches you would think it would be really good. We will not be going back.
… moreAsh
I had gone in 2 days in a row. The first day the girl with the blue/green vibrant hair was absolutely wonderful! She made the perfect sandwich 10/10. But today there was a young lady brown hair and tiny and she gave me trouble and attitude when making my sandwich after I had told her if she could change her gloves in which she didn’t. Because she had just touched the kiosk, register and change and dollar bills as well as cards and wouldn’t change her gloves when making my sandwich. Absolutely disgusting. I’m 20 weeks pregnant and I feel like I shouldn’t even eat this because that is soooo gross and the audacity to have a problem when asked to change gloves just blew my mind. The only reason I gave 3 stars is because of the first interaction when I went. That girl with the blue/green vibrant hair should get a raise lol she did such an amazing job didn’t skimp on anything no issues, very polite. She’s the reason I would give more. But that other girl I’m sooo stunned and disgusted.
… moreDon Dormer
I’m from the Northeast and as far as getting a good hogie or cheese steak, this is as good as it gets in Arkansas that I have found. While high on the scale for Arkansas, understand these are not high on the scale compared to a mom and pop deli back home near Philly. You need sweet peppers Jersey Mikes…lol. grateful to have a good sub shop. Will be back again!
… moreMichael Jones
Although this store location has yet to open, Mr. Logan and their staff had catered lunch at a huge fundraiser for the Humane Society this past weekend. This event had over 200 people in attendance, and EVERYONE loved their sandwiches including myself. The fact that they are days away from opening, yet still made time to give back to the community shows a lot about their establishment. I will for sure be there tomorrow for their store opening.
… moreCurtis Allred
Purchased the full Italian sub. The young lady dressing the sandwiches didn’t change gloves after preparing orders before mine. I have an allergy to onions. She had previously placed onions on other subs. I got the residue from that all over my sandwich. Tried to eat it but no could do. It will be a long time if ever I return to this establishment.
… moreMike G
Easily the best chain restaurant subs in town. They have an app for ordering but you have to go inside to get the food.
I HIGHLY recommend getting the Stubborn Agave Cream Soda from the drink fountain—it is to die for and the cherry on top that puts this sub shop clearly out in front of the rest.
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