

Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
Address and Contact Information
Address: 5501 Josh Birmingham Pkwy, Charlotte, NC 28208
Phone: (704) 595-7133
Menu Photos
Photo Gallery
Related Web Results
Charlotte’s Best Burgers & Shakes | 4400 Randolph Rd.
Smashburger Locations in Charlotte, NC
Charlotte’s Best Burger & Shakes | CLT Airport Terminal A
Reviews
Catching a flight so didn’t have time to wait another 10 minute.
Taste was good I’ll give them that.
Terrible service and highly disappointing food! The lady at the counter was rude to other customers and not interested in taking orders! My meal came up to $24.41 for a salt-laden double patty burger that was so tiny , it could have been mistaken for a slider. , a coke, and bottled water! Staff were rude, disinterested, preoccupied with doing everything but tending to customers! They were out of shakes and once I was told the lady at the counter just glared at me and didn’t offer alternative options. When I finally got my order, the lady fulfilling the orders literally tossed the extra napkins to me! Smashburger should get these workers away from any customer-facing roles. Hire better help! Hire for personality, train for skill!
Service was friendly, attentive, and best of all fast!
The woman packing up the orders was making absolutely sure all of the orders were correct (opened up my burger to make sure the tomato wasn’t there), and I really appreciated that.
I would recommend pulling the line guard out further to the side, since pea-brained people will line up straight and block the walk way.
One caution – if you are short on time and the line is long, you may want to pick something else, as it does not move very fast. It was backed up just past the elevator when I arrived and I waited about 30 minutes to order, then 5-10 minutes after ordering to receive my food.