Amy Ford
Great gluten free options. They’ve forgotten my black olives the last two times which is annoying, but not the end of the world. My son’s pizza was perfect both times, so pleased with that!
… morePaul Dempsey
This company currently advertises a $9.99 special online but when you try to order it, it is way more than $9.99
I called their store and told her about what happned but the woman told me she couldn’t do anything to help me. That is horrible customer service. This was my first time trying to order from Papa John’s.
I would like to have a manager call me!!!!!
… moreAnthony Smith
There was no food to rate. It was a horrible experience. Placed order online. Large high school graduation party for stepson, family and friends. An hour 15 min before scheduled delivery i had no notification but they had charged my bank account. Called the store and Christian, store manager??, told me he had no order but would make the pizza. The catch, I would have to pay for it again. I called customer service to file a complaint. Was funny how the agent told me they actually had my order at the store and the agent filed the complaint.
I ended up having to drive to Domino’s(where I will order from now on), and they helped save the party.
I was told I was unprofessional and Brandon goes on to claim, it’s not his fault. Seemed to think he was not the company representative.
Be cautious with this store. I’ve had issues before and over looked small mistakes. Trying to double the cost is a bit much. I will never order from them again and will not do any business with any Papa John’s in the future. I will be pursuing other remedies if my full charge for pizza is not immediately.
… moreIma Boater
Called the local number and it was answered by someone who was maybe in India and didn’t speak clear English. Walked in to pick up the order and all 4 employees in the store were staring at their phones. Paid $20 for a med works pizza, that wasn’t hot. I don’t plan to order from here again. Call Portabello’s and support a mom and pop place with hard working people
… moreAnthony Jasper
Ordered a $50 Pizza that was completely screwed up. Was told sorry and basically there was nothing they could do about it. Hoping to get my money back in 3 to 5 days unfortunately, and now I have to re-order a pizza from someplace that we feel might actually be competent enough to take directions.
… moreFrederick Kaska
Tried calling repeatedly to get the order corrected and delivered right. Was hung up on every time. Not even a greeting just kept hanging up.
… moreYella Ty
The reviews don’t lie. I haven’t experienced a 3.5 rating lately. If I could give it a 0.0 score that, would be quite deserving. The service is negative, below zero. The tone they speak in is negative 30. Need I say more. With the prices of things nowadays people should be mindful and watch the tone that they speak to customers and give exceptional customer service. At this rate, that 3.5 is going to get lower and lower. You want good service and better pizza, spend your money where your service is valued and appreciated.
… moreVanessa Kuchera
Order arrived an hour past the estimate, and one pizza has so many toppings piled in the middle that they stuck to the lid. This location is less than ten minutes from my house. Worst delivery experience ever.
… moreJason Jason
Placed an order at 9.47pm on a Sat. Spent $27 on food and the order never turned up. I tried to call the store on Harrison but couldn’t get through to speak to anyone as when you call you get out thru you a foreign call center which is a waste of time. Basically I’ve been robbed of my money. Unfortunately we had guests and had been drinking so couldn’t go to the store to speak to anyone.
… moreJaylen Womble
Gabrielle, the closing manager, called to ensure my order was entirely correct. It means a lot they care about details and review orders. Thank you Gabrielle!
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