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At Papa Johns Pizza in Bourbonnais, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bourbonnais pizza for any occasion. Call us for pizza delivery in Bourbonnais or stop by 195 N. KENNEDY DR for carryout to order the best pizza in Bourbonnais, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 195 Kennedy Dr, Bourbonnais, IL 60914
Phone: (815) 932-4800
Order and Reservations
Order: Order online
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Papa Johns N. Kennedy Dr | Papa Johns Bourbonnais, IL
Call us for pizza delivery in Bourbonnais or stop by 195 N. KENNEDY DR for carryout to order the best pizza in Bourbonnais, along with breadsticks, wings, and …
Pizza in Bourbonnais, IL | Papa Johns N. Kennedy Dr
For pizza delivery in Bourbonnais, call us at (815) 932-4800 to order, or stop by 195 N. KENNEDY DR in Bourbonnais, IL for carryout.
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Browse all Papa Johns Pizza locations in Bourbonnais, Illinois to order pizza, breadsticks, wings and more for delivery or takeout near you.
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Reviews
Traca Mcbride
THE WORST experience I’ve ever had anywhere ever! I accidentally placed my order for the wrong pick up time. Instead of handing me my cold pizza (which would’ve been ENTIRELY my own problem) the lady told me they threw it out & refused to remake. Yes they refunded the money, but was treated so obnoxiously rude. There’s a million other pizza places to choose from, especially around here. ANY other option would be better. This was my first & last experience. I’ve never been so mad i had to leave my review before leaving the parking lot.
… moreJohnny Gibbons
I wanted to take advantage of the any topping $10 deal they have going right now, cuz it’s pretty decent. I’m disabled though and delivery is extremely expensive (The cost of the pizza I wanted would have been double). I called the Papa John’s corporate customer service number, and I asked if I could order a pizza for pickup and then they would bring it out to my car for me If I drove through the store and parked my car in front. The customer service rep told me that was no problem, all I had to do is order my pizza on the app and then call the store when I showed up to get the pizza delivered out to my car for no extra cost. That seemed reasonable enough, I was even going to give the person who delivered the pizza to my car a small tip. The corporate customer service also gave me the phone number to call the store directly.
It was 3:00 a.m. on December 5th btw. After I hung up with the corporate customer service, I decided to call the store just to make sure it was okay with them. I asked The person that answered at their store if I could order my pizza and pay for it in the app And then call them and tell them when I was outside So they could bring the pizza out to me and put it in the car.
THEY SAID IT WOULD MOST LIKELY BE TOO BUSY TO DO THAT WHEN I WANTED TO PICK UP THE PIZZA. So they refused.
I decided to call Little Caesars in Kankakee, and they said they would have no issue with bringing the pizza out to me as long as I called them when I arrived. The pizza was also $1 cheaper at Little Caesars, and the quality was about the same, as well as the toppings. I’m familiar with the taste difference of Papa John’s versus Little Caesars as well ( I know what to expect from Papa John’s; It definitely isn’t my favorite place to locally to order pizza, but the deal was decent, and I wanted to try something different) I was more than happy with the pizza got from Little Caesars and the service was a thousand times better than the service I got from Papa John’s; That place will definitely be crossed off my list permanently because i felt that they were being lazy and losing my service because of it).
All in all, I was actually kind of happy that Papa John’s treated me like crap because I was more than satisfied with my Pizza from Little Caesars, and their pizza had stuffed crust, And the pizza from Papa John’s would not have.
… moreIt was 3:00 a.m. on December 5th btw. After I hung up with the corporate customer service, I decided to call the store just to make sure it was okay with them. I asked The person that answered at their store if I could order my pizza and pay for it in the app And then call them and tell them when I was outside So they could bring the pizza out to me and put it in the car.
THEY SAID IT WOULD MOST LIKELY BE TOO BUSY TO DO THAT WHEN I WANTED TO PICK UP THE PIZZA. So they refused.
I decided to call Little Caesars in Kankakee, and they said they would have no issue with bringing the pizza out to me as long as I called them when I arrived. The pizza was also $1 cheaper at Little Caesars, and the quality was about the same, as well as the toppings. I’m familiar with the taste difference of Papa John’s versus Little Caesars as well ( I know what to expect from Papa John’s; It definitely isn’t my favorite place to locally to order pizza, but the deal was decent, and I wanted to try something different) I was more than happy with the pizza got from Little Caesars and the service was a thousand times better than the service I got from Papa John’s; That place will definitely be crossed off my list permanently because i felt that they were being lazy and losing my service because of it).
All in all, I was actually kind of happy that Papa John’s treated me like crap because I was more than satisfied with my Pizza from Little Caesars, and their pizza had stuffed crust, And the pizza from Papa John’s would not have.
Isaiah Rodriguez
My physicians office put in an order for both our clinic floors only for their driver to deliver only one order to our facility and not for our other floor. I figured it might’ve been an accident so I called back to ask about the status only for an operator to tell us that we should know better than to just leave suite numbers instead of “leaving detailed description as to who is supposed to receive it” I tried explaining to him that our suite numbers are divided by floors with a receptionist for each one and that it should’ve been given to someone at the front desk instead of someone standing by it. The operator told me if I was gonna continue going back and forth with him he was gonna hang up on me. I explained to him STILL very politely that I feel it is our privilege as customers to have our food delivered to us in a professional matter only for him to hang up on me mid sentence. Absolutely horrible service!!! The unprofessionalism at this location is on 1,000,000!
… moreChrystal Burich
I preordered pizzas to be delivered for a lunch reward for a kindergarten class. The pizza was supposed to be delivered at 11:15. At 11:40 the pizzas were still not there. I called the store and was accused they of being rude because I inquired why they didn’t inform me they didn’t have a delivery driver during the day and were relying on DoorDash. I cancelled the order and asked that my money be refunded.
… moreFrank Leben
Waited almost 2 hours (tracker said 34 minute wait the entire time) to receive 2 pizzas with room temperature toppings and congealed cheese on over cooked dough and crust with the consistency of cold cardboard. With literally thousands of experiences to choose from, this may very well be the WORST pizza I have ever had delivered. Ever. Maybe having one delivery driver for the opening day in the NFL isn’t good business? Just awful. The 2 liter was the only ordered item that was edible.
… moreCarla Zunke
I called to place a delivery order, and entered my card info into the automated system and then they said my card got declined when I got money in my bank account. The guy hung up on me twice when I am trying to get answers and just get my food delivered. I currently don’t have a car and can’t go in person. Now they got my money and I got no food. The worst customer service possible. And I tip.
Knowing my luck they are the ones that hacked my last bank card. Once I get my money back I will NEVER do business with these rude and unhelpful people ever again.
… moreKnowing my luck they are the ones that hacked my last bank card. Once I get my money back I will NEVER do business with these rude and unhelpful people ever again.
Phillip Rossa
Ordered a large Stuffed crust pizza with Philly steak and extra steak, also with green peppers and not extra onions. Instead received a pizza with sausage green peppers and what seemed like extra onions.
… moreLevi Johnson
I ordered 5 pizzas through the papa John’s app that were scheduled to be delivered at 10:30pm last night 05-09-2025. At 10:40pm I received a text from a random number saying they were there and sent a picture of some random street. I sent them my location and they said they put the address in wrong. That was the last text I received. I waited another 10 minutes and then called the store to see what was going on. They said “we only have one delivery driver right now, so we had door dash pick up your order to bring it to you” (Which I was confused about because I didn’t order through door dash I ordered through your papa John’s app). They said they would remake my order, because they called door dash and couldn’t get the guy to answer, they assumed he just kept the pizzas. This is now a half hour later from when the pizza was supposed to be delivered. So instead of them having door dash deliver it again, I asked if I could just get my delivery fee back and I would just come in and pick it up instead. They said they could do that. They told me it would be 20 minutes, so I went to pick up and when I got there they said they couldn’t give me any money back, because the general manager would have to be the one to do that. They said “You will need to call in tomorrow to talk with him, but you will need to call tomorrow (Which is today 05-10-2025). Because otherwise he won’t be back in until Wednesday.” So it ended up being an hour late and we finally were able to eat our pizza at 11:30pm last night (05-09-2025).
Today (05-10-2025) I called into the store at 5:55pm I talked with a gentleman that said he was the assistant manager. He said “The general manager was at the store and he would have him call me back when he got back from the store.” Almost an hour later I hadn’t received a phone call back, so I called back into the store at 6:47pm. A guy answered the phone and I said “I called earlier and was told that the general manager was going to give me a call back and I hadn’t heard anything.” He responded saying “This is the general manager, but I don’t take phone calls during dinner hours.” I said “The guy I talked to earlier said you were going to give me a call and they told me last night I could call in and talk with you today”. He said “well you should have called in at 9:30 this morning when I told you to call in, when I talked to you last night” I said “I didn’t talk to you last night” he said “well, when I talked to you a couple of days ago” I said “I haven’t talked to you at all until now, I talked to someone else last night” he said “I don’t have time to argue with you, and then hung up on me”
I bought 5 pizzas and after a $5.99 delivery fee (which I picked up and never even got delivered to me) and $14.03 tip. I spent $79 for pizza that was suppose to be delivered an hour earlier, that I then had to drive to pick up, and then was hung up on by the general manager because he didn’t have time for me. I simply was going to ask for the delivery fee back since I had to pick up the pizza.
I’m not typically one to complain because I understand that accidents happen. But this has been extremely frustrating. I ordered through the papa John’s app for delivery, not door dash….. Which would have avoided this whole situation, but I can’t even get ahold of the general manager to talk with him…
… moreToday (05-10-2025) I called into the store at 5:55pm I talked with a gentleman that said he was the assistant manager. He said “The general manager was at the store and he would have him call me back when he got back from the store.” Almost an hour later I hadn’t received a phone call back, so I called back into the store at 6:47pm. A guy answered the phone and I said “I called earlier and was told that the general manager was going to give me a call back and I hadn’t heard anything.” He responded saying “This is the general manager, but I don’t take phone calls during dinner hours.” I said “The guy I talked to earlier said you were going to give me a call and they told me last night I could call in and talk with you today”. He said “well you should have called in at 9:30 this morning when I told you to call in, when I talked to you last night” I said “I didn’t talk to you last night” he said “well, when I talked to you a couple of days ago” I said “I haven’t talked to you at all until now, I talked to someone else last night” he said “I don’t have time to argue with you, and then hung up on me”
I bought 5 pizzas and after a $5.99 delivery fee (which I picked up and never even got delivered to me) and $14.03 tip. I spent $79 for pizza that was suppose to be delivered an hour earlier, that I then had to drive to pick up, and then was hung up on by the general manager because he didn’t have time for me. I simply was going to ask for the delivery fee back since I had to pick up the pizza.
I’m not typically one to complain because I understand that accidents happen. But this has been extremely frustrating. I ordered through the papa John’s app for delivery, not door dash….. Which would have avoided this whole situation, but I can’t even get ahold of the general manager to talk with him…
Drake Trompler
This place is a joke I waited in the parking lot for over and hour for 1 medium pizza just for it to never get made and leaving with a refund. Don’t waste your time and go to Domino’s or Monicals
… moreAngel Landero
They always get my order right and the pizza is always good! Keep up the great work team!
… more