Hailey Hanson
Could give 0 if I could… just bought a steak n cheese and it’s the worst I’ve had. The steak tastes like the cheapest you can buy and make . Rather feed it to my pet
… moreRebecca Almeida
My new favorite spot! The owner so the nicest man. We keep going back and trying new thing. Best calzone and steak and cheese sub around.
… moreLeidys Nunez-Nieto
I’ve been ordering from this restaurant for over three years and I always get the same thing: jumbo barbecue wings with steak fries, two blue cheese, and one extra barbecue. My total was $33 and I tipped the delivery driver $7, so I paid $40 in cash.
When my food arrived, the wings were plain. No barbecue sauce at all. I called the restaurant and asked if they could either refund me for the wings or send me the correct order. The man on the phone said they couldn’t because they didn’t have a delivery driver. He claimed the person who delivered my food was just his friend and she couldn’t come back. That was a lie, because that woman is always the one who delivers to me. She works there. I’ve seen her face many times. I’ve tipped her multiple times. She’s not some random friend.
I told him that’s not my fault and reminded him that I don’t have a car. That’s the whole reason I ordered delivery and tipped her well. He told me I could come to the restaurant and he’d fix it there. I said again that I don’t have a car and can’t just go pick it up. He kept making excuses and trying to make it seem like the mistake was my fault, even though I order the same thing every time.
That’s when I started recording the call. He asked if I was recording and I said yes, because iPhones announce when a call is being recorded. As soon as I said yes, he told me he would call me back and hung up. He never called me back.
I called again about 10 minutes later. He said someone would come bring me barbecue sauce. But that wasn’t the issue. The problem wasn’t that I needed a side of sauce. The wings themselves were made wrong. I don’t eat plain wings with sauce on the side. I paid for barbecue wings, not dry wings and a cup of sauce.
The driver eventually came with the sauce but I didn’t even go downstairs. I’m not going to eat this food. I paid $40 cash and now I’m stuck with a messed up order, no refund, no replacement, and a restaurant that lied to me and refused to take responsibility.
This is not the way you treat loyal customers. I’ve supported this business for years. I’m beyond disappointed.
… moreRoyalty Cruz
Pizza Queen is the place to go for a quick bite the taste good they cook really fast and they are very polite and the food is actually really great and not a bad price at all! You could take out or eat in and they wear masks and the place is very clean as well. the people who work there a very polite and they give you a good amount of food for the price! I can not complain. Will be going back for sure!
… moreTabitha Cote
The food is good ,the workers work hard and are definitely not appreciated. The store owner/manager is demanding and rude. He yells at his employees and cannot keep staff because of his bad management. I do not recommend
… moreJohn Harper
Located in the shopping center near Stop and Shop. Not many nearby parking spaces, but parking is not hard to find considering its next to Stop and Shop’s huge parking lot. Staff is not bad, even when it’s busy. I have never had issues with this place, but feel bad for those who have. Mistakes happen, its how the restaurant deals with those mistakes that really matter. Massachusetts has a lot of pizza places and a lot of them are pretty average, but the pizza here is pretty good. Don’t order smaller than a large if you don’t want thin crust. The wings here are good too, not super soggy like Domino’s. They used to have Nuclear hot wings and fried pickles that were to die for. Maybe they’ll bring it back. I recommend this place to others. Also, place your order ahead if able.
… moreSegrave E.
Hair fried to our mozzarella sticks. Told to call back later for a refund. Our delivery person is great. But no one wants to waste $40 on contaminated food. : ( won’t be ordering here anymore.
… moreMichael Gamal
I was walking with a friend and we stopped at Pizza Queen to eat. I have eaten hamburgers in many places, but this place really impressed me. The food was amazing, the place was very clean, and the service was fast. I also had a chocolate cake for dessert, and it was very delicious. I will definitely repeat this experience a lot in the future.
… moreAnthony
Nice owners… good consistent pizza. My kids love it and they’re the harshest critics I know.
… moreAj Flower
Ordered an Italian calzone and added everything a sub comes with, came out amazing and super full. I don’t always take the best pictures. But foods always amazing
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