Douglass Pizza & Grill

  4.0 – 246 reviews   • Pizza restaurant

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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Douglass Pizza & Grill 08823

Address and Contact Information

Address: 3391 NJ-27, Franklin Park, NJ 08823

Phone: (732) 422-7399

Website: https://www.eatatdouglass.com/

Order and Reservations

Order: Order online

eatatdouglass.com

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Douglass: Home

Welcome to Douglass Pizza and Grill of Franklin Park, NJ. Conveniently located right next door to the Franklin Park Library in the Steinmart shopping plaza, …

Douglass Pizza & Grill – Franklin Park, NJ – 3391 Route 27 – Hours …

Order Hours About. 12:00 PM-9:00 PM; Shop address is 3391 Route 27, Franklin Park, NJ 088233391 Route 27, Franklin Park, NJ 08823; (732) 798-7396.

Douglass Pizza & Grill – 3391 Route 27, Franklin Park, NJ 08823

Weekly Specials · Two Large Cheese Pizzas Monday – Thursday Special. Served from Monday – Thursday. $24.99 · Best seller. One Large Pizza with One Topping …

Reviews

Haim Haviv
Gotta love this place. Everyone is so nice (Hamdy, Waleed, and the entire team) and the food is always good and super fresh. I love their pizza – it’s really interesting and full of good quality cheese – and love their chicken salad. Flavored and fresh. I’m here often and always have a good time.
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D Sabet
I have visited their location and catered countless times. Amazing middle eastern and Mediterranean dishes that are very flavorful and homemade. Very accommodating even with last minute orders. We will continue to order for Hamdy and his team!
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Omair
Always a pleasure to come. The food is delicious and fresh. The staff is always friendly. Thank you Hamdy and team! The best halal food in NJ.
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Imran
Ordered a pizza and a calzone; both were made wrong as always. The calzone was stuffed with cheesesteak filling – seriously , burnt, and tasted awful. The pizza was paper-thin, burnt, and completely tasteless. It felt like corners were being cut—possibly skimping on dough or flour—to save money. Overall, poor quality and not worth it.

Owner’s attitude is consistently pathetic and dismissive, which only makes the poor food quality worse.
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Amber Miskoff
EDIT: the owner replies 10 MONTHS LATER and expects me to call you? How do you know what staff did 10 months ago? I called back that night and was told what I said below. When the people who cooked the food take no accountability for the food safety issue brought to their attention that night, and the the owner replied to the review 10 months later, and you want me to call you to make it right? Way too little to late. And how dare you imply that I didn’t communicate properly. You didn’t reply to this review for 10 months! Really? I wish I could give negative stars for incompetence which obviously trickled down.

Original review:
I’m completely disgusted. This is our first time ever ordering and we will not again because of food safety issues and poor customer service. Apparently if you cook a Stromboli in a 400 degree oven, there is “no way the inside could be raw”. As you can see in the images, my veggie Stromboli (no cheese because I’m allergic) is completely raw inside. I also received an overly spicy sauce when I requested marinara to dip in. The fact that the man who answered phone was adamant that the dough could not be raw because of the oven temperature is rude and inconsiderate. Why would I not want to eat my dinner? I should have checked the reviews before trying a new place. Lesson learned!
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Papi sharif
Great pizza with fresh toppings and a perfectly crispy crust. Fast service and friendly staff. Will definitely order again!
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Meme Ferguson
Came around 7:20pm. It wasn’t busy at all. Pizza was hot and fresh. I got half pepperoni and half cheese. First time eating here! Yassin was friendly and quick. Pizza is very delicious ! 10/10
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Ryan Amalfitano
AssalamuAlaikum and may Allah bless you, the food here is great. But I have constructive feedback – don’t respond to fire with fire when others are mean or rude in the comments section. Instead, forgive them and make du’a for them and have mercy on them. And Allah (Subhanahu wa Ta’ala) says in the Qur’an, “The servants of the Most Merciful are those who walk on the earth humbly, and when the foolish address them (by insulting them), they only respond with peace.” [Qur’an 25:63]
“Good and evil cannot be equal. Respond to evil with what is best, then the one you are in a feud with will be like a close friend. But this cannot be attained except by those who are patient and who are truly fortunate.” [Qur’an 41:34]
“The merciful are shown mercy by the Most Merciful. Be merciful to all on the earth, and you will be shown mercy from Who is in authority of the heavens.”
Our Beloved Prophet Muhammad ﷺ also said “the strong man is not the one who is the good wrestler, the strong man is the one who suppresses his anger.” [Musnad Ahmad]
No excuse for any of us to ever get angry at someone unless it’s for the sake of Allah, but never for our own sake.
Prophet Muhammad ﷺ also said – “No servant is wronged, and he withholds retaliation for the sake of Allah Almighty, but that Allah will strengthen him with His support.” [Musnad Ahmad 9411]
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Zerllee e
Made a small order mistake, called in to fix it right after placing. Got yelled at for making a mistake.

No one is going to feel comfortable eating from a place that yells at them like they’re a child when they make a small order mistake. It’s inappropriate, unprofessional and inhumane.

Edit: Yes this was the Franklin park location. I was shocked and loss my appetite from the treatment.
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Fsu18 noles
I came in to pick up my order, and no one greeted me when I arrived. I stood there for about five minutes while two employees were on their phones, likely on social media. When I finally received my order, it was incorrect — and to make matters worse, the wings were extremely dry and not worth it at all. Very disappointing experience.
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