Miyagi Man
Stopped in for a quick latte that was not quick. Waited 10 minutes to even be looked at while the 2 workers only attended to the drive-thru which was only 2 cars to begin with. Was told that they “couldn’t” do my latte in a hot version only cold which was completely not true because I’ve gotten it hot from other Dunkins. Lastly, the unisex bathroom was absolutely disgusting. Urine all over the floors, poop in toilets and they smelled like a zoo. Appeared to not have been cleaned in weeks. I will pass by this Dunkin every time going forward.
… moreKari Katz
I made the mistake of stopping here instead of my regular Dunkin’s on the way home. I’m watching them as they made my drink. They made it wrong. I told them what was wrong. They forgot to add one of the syrups. They didn’t mix it together after they added it. Worker just said thank you very loudly with a snarky tone and push the drink towards me and rolled her eyes. I’m sorry?? God forbid I want the overpriced drink I ordered made the right way. It’s not complicated. It’s a regular menu drink with no modifications. The middle-aged man who greeted me when I walked in was nice though.The female staff not so much
… moreSapar Maksatbekov
Their cappuccino is 50% milk foam and 50% coffee. And I paid $5 btw
… moreHector Gil
There’s always a long wait, even on mobile orders placed way ahead of time. They always get the orders wrong no matter what, a simple “No Cheese” and half the time it comes with cheese. Only Dunkin to be such a chaotic mess, it isn’t even close me at a busy area for them to be this bad
… moreBlaknite Ludlam
Service has gone downhill since they added the Kiosk inside. I want to interact with people thats why I go inside not to tap on a screen and no interaction. If I dont want interaction I’d have used the drive-thru.
… moreNora A.
I needed to order an ice cream cake for my daughter’s birthday, it was last minute.
Juan ( Dunkin Cake Department Manager) was very helpful and detail oriented, making sure that the order was correct as we changed it couple of times. Thank you for your help Juan, everyone loved the cake.
… morestella stephan
The guy behind the counter was nice. I made a mistake of ordering from the wrong location. The guy called his manager to see if he can make my but the manager said no. I spend so much money on DD its crazy that they can’tmake an exception. I’ll say yes it’s my fault but an exception could have been made. Now I know my worth as a customer.
… moreMain Street
Main guy at the window w/ glasses, doesn’t bother to tell you how much your total is he just reaches for your payment. Also, never bothers to say thank you, he just hands you your food and closes the window.
… moreDonna Lilley
My daughter has a peanut allergy, and we asked if they could get it from back because all the flavors she liked were near peanut butter. She refused and was very rude. Then, as we were leaving, the kebab restaurant brought her her dinner. I have never been treated like that at a Dunkin’ Donuts until now. I guess her eating her dinner was more important to her than waiting on her customers. I’ll be talking to the manager tomorrow.
… moreCECILIA GUERRERO
Made wrong drink would not remake and just walked away
… more