Sam
When you sit next to an in n out, you have to have everything fresh. My frys were Luke warm and burger was thrown together with zero care. Sloppy.
Nice drive through kid/ young man though.
Your gonna have to step up your game.
You have a very nice building, clean.
… moreJulie Lopez
Horrible management. We went through the drive thru and it was not crowded at all. I think two people were in the restaurant, nobody else in drive thru. Manager asked us to park in front and our food would be brought to us. After waiting about 10 minutes my husband went in to see if our food was done. 5 minutes later, they handed him the bag. Order was all screwed up, missing lettuce, tomatoes and one patty instead of two. Went in and asked for a refund because we didn’t want to wait another 15 minutes. Unfortunately it took another 10 minutes to get a refund. No “sorry anout that” or anything. Manager’s name is Micho and is too immature to be a manager. I told him good customer service is to apologize when getting somebody’s order wrong and he said “why would I apologize?” We will not be coming back to this location.
… moreBrian Comeans
Service was good as expected to be. Chicken was reasonably priced and tasted good. My visit wasnt like some others mentioned, was clean and ready for lunch crowd. I think every fast food has good and bad times, guess this was a good time for my visit.
… moreCaleb Pugh
Food was pretty good for fast food. Presentation was actually great on the chicken burger. Docking down to three stars for how much ice they put in the cups…
… moreDaniel Mathis
Quick and fresh, they did miss my request to get cheese curds, though I later said it was better to get fries. Didn’t hold receipt, which is my fault, but don’t know if I was charged for it.
… moresandra mckown
Went through the drive through on a Thursday at 4:30 Was told only they did not have small kid drinks. ( you have to buy a kids meal for this, but that was not explained) Got fries, and ordered a half n half sweet tea, was told that they don’t have sweet tea, and no sugar. Wasn’t told of the other options, and we didn’t get a good look at the menu, ( with 3 kids after school, we wanted to get our stuff and get home!) One of the most disagreeable people I’ve ever met, took our order and brought it out, shoved it in my friend’s hands, nothing but turn on heel and walk in. I called two times, hung up on after letting it ring and ring, they said nothing but hung up. Second time, I did get through, only to be put on hold, for 8 minutes. This store is local owned, they’re difficult to reach and do not like to answer any questions or deal with poor service and the people that call them on it. The fries aren’t worth their price or attitude. Sad.
… moreBrit
Never been to A&W before in Colorado Springs. My teens didn’t want anything from here because they said it looked “sus” I wanted to order something cheap for them like a small sandwich or something, just incase they wasted the food. But the workers said they didn’t have a value menu… so I just ordered some random things …. root beer floats for all of us- a few random sides and a kids meal for my youngest who isn’t picky…. 26$ down the drain the floats were half full and watery root beer… they forgot the kids meal drink…. Anyways we ended up throwing the food away and going to Culver’s & chick-fil-a (my teens are picky but I don’t mind going to multiple restaurants to accommodate them) but I’m not picky and I couldn’t even drink the floats…. I’m not coming back… it didn’t feel sanitary or well kept.
… moreCharold “Carol” Robinson
My friend and I both love cheese curds. She gets Culver’s I get A&W. She agreed mine were way better.
… moreSteph C
Tried for the first time and have some mixed feelings. The service was great, the person at the drive thru confirmed my order and was very friendly. The fries were hot and crispy but I didn’t care for the seasoning on the burger. Root beer was perfect but chocolate shake was subpar. Would definitely stop here again for some root beer but not sure about the food.
… more