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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
Address and Contact Information
Address: 35155 E Michigan Ave, Wayne, MI 48184
Phone: (734) 722-1430
Order and Reservations
Order: Order online
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Reviews
Tee Car
I went in today for lunch I wanted to try something different the African American gentleman at the counter that took my order was super nice and helpful. The caucasian gentleman that was making the sandwiches was very very rude. He made me scared to ask for anything. I forgot to tell the cashier I wanted pickles on my sandwich. The guy making the sandwich gave me a death stare. Please do better when hard working people decide to spend their hard earned money with you guys
… moreAshanique Jones
Every time I want to give this location the benefit of doubt, and that they will prepare my order as requested, there’s always something wrong. Also, you guys should remove the option of “cut in half” or “add a name”! It must depend on who’s working if they feel like giving the customer the courtesy of doing so…
The customer service is awful! I’ve had a manager tell me once if I have a knife, I can cut it myself and explain how he doesn’t care about tips because he doesn’t get them. That looks real great for this location, very professional. It really sucks because I really love Jimmy John’s. Guess I’m making a longer hike to find a better location.
I would not give this location the time of day or money.
**Please train your staff on proper customer service and to double check they’re making the orders as the customer requested. It really does go a long way***
… moreThe customer service is awful! I’ve had a manager tell me once if I have a knife, I can cut it myself and explain how he doesn’t care about tips because he doesn’t get them. That looks real great for this location, very professional. It really sucks because I really love Jimmy John’s. Guess I’m making a longer hike to find a better location.
I would not give this location the time of day or money.
**Please train your staff on proper customer service and to double check they’re making the orders as the customer requested. It really does go a long way***
Aaron LaDuke
I’ve used the carryout option at this Jimmy John’s location three times, and unfortunately, my experience hasn’t been great. They’ve gotten my order wrong two out of the three times I’ve gone. I expect more consistency from a place that promotes “freaky fast” service—it shouldn’t come at the cost of accuracy. At this point, I’m better off making my own lunch.
… moreForever Fancy
4-21-24- I brought the large Vito. They placed all the meat and ingredients in the center of the bun. The sub is cut in half and wrapped individually. On both ends of each half there was 2 inches of empty bread on mine and 3 inches on my husband’s half. Now next time I have to tell the actual sandwich makers how to make a sandwich correctly, SMH.
… moreVeronica Bauser
I placed an order and waited over an hour. When I called the store the so called manager told me that they tried to deliver it when no one ever came to my home. The driver lied and the manager was terrible trying to blame me having the incorrect phone number. I did have my work number on it. However, they claimed he tried to deliver it and when he couldn’t they tried to call. The driver never came to my house.
… moreG Miller Jr
Great sandwich. Melancholy employee.
He seemed unhappy to have a customer. I didn’t mean to interrupt your day to day grind. I just wanted a bathroom break, a sandwich, a drink and a bag of chips. (I forgot the chips on the way out, thinking about the lack of hospitality). There were a total of three customers already seated and enjoying their fare. I was the only customer attempting to order. My purchase was made at 10:37AM before the lunch rush. As such he wasn’t currently swamped by nearly any possible measure.
IDK what it is with the service industry workers in these modern times. Be happy, smile at and verbally great your guests. Being professional and affable seems more the aberration all the time. Yet, it is the very definition of any sort of service industry position. Not to mention there is an rediculously extremely high likelihood that the job description was no mystery when you applied and even less so after orientation.
Being happy is a choice. Doing your job shouldn’t be a cosmic challenge. Be professional. Do your job well even when no one is looking. Be happy in all that you do. Separate one customer from the other and your private life from your professional position. It is just that easy. Choose compartmentalization if absolutely necessary.
“Half full or half empty”? It is the same circumstance. Your view is the difference. Choose optimism and professionalism.
You still get 4 stars. We all have off days but this was your one and only chance at a first impression to a new guest. There are no do-overs for an initial interaction. Life is short. Choose happiness. Choose it all the time: “Don’t worry, be happy”.
… moreHe seemed unhappy to have a customer. I didn’t mean to interrupt your day to day grind. I just wanted a bathroom break, a sandwich, a drink and a bag of chips. (I forgot the chips on the way out, thinking about the lack of hospitality). There were a total of three customers already seated and enjoying their fare. I was the only customer attempting to order. My purchase was made at 10:37AM before the lunch rush. As such he wasn’t currently swamped by nearly any possible measure.
IDK what it is with the service industry workers in these modern times. Be happy, smile at and verbally great your guests. Being professional and affable seems more the aberration all the time. Yet, it is the very definition of any sort of service industry position. Not to mention there is an rediculously extremely high likelihood that the job description was no mystery when you applied and even less so after orientation.
Being happy is a choice. Doing your job shouldn’t be a cosmic challenge. Be professional. Do your job well even when no one is looking. Be happy in all that you do. Separate one customer from the other and your private life from your professional position. It is just that easy. Choose compartmentalization if absolutely necessary.
“Half full or half empty”? It is the same circumstance. Your view is the difference. Choose optimism and professionalism.
You still get 4 stars. We all have off days but this was your one and only chance at a first impression to a new guest. There are no do-overs for an initial interaction. Life is short. Choose happiness. Choose it all the time: “Don’t worry, be happy”.
Jenna
Henry and Essence were super chill and made me a bomb sandwich. I appreciate when a sandwich is made with love – you can taste the difference. Definitely my favorite Jimmy John’s in the area!
… moreMario Andreas
I’m sorry, but how do u mess up a remake order time after time after time!!! I tip the driver $10 to bring my order , literally right around the corner, Then tell me over the phone I need Jesus, after the so called manager takes the Lord’s name invane!!! Then I bring my messed up order to them, ask them to remake my order properly!!! After spending $60+ with them, I expect my order to be made right! They called the police on me!! Locked all the other customers out, I’m sorry I’m a bigger black man, I left my 2 extra large subs I got delivered and left the establishment! They got mad at me and said my order shouldn’t have been so “extra” wow!!! I’ll leave them subs! You guys lost my service for good;!!! Well, the Wayne location anyway…. Ann Arbor has never done me wrong!
… moreJamila
This is the last time they get my business! Inconsistent service, horrible customer service from the workers, shitty food, etc. I just went there today and got two subs, my bf and I have been pooping nonstop. If you don’t want to do your job correctly than don’t work there!
… moreJanis Wright
80% of the time when I attempt to order delivery and pay in cash, I get a call saying they don’t have a driver. They also only accept UberEats orders on the weekends, which is ridiculous.
… more