Gambit
Someone needs to come in and teach these people how to properly assemble their sandwiches. I ordered a BAGEL WITH CREAM CHEESE and THIS is what they thought was acceptable. No one gets this tiny amount of cream cheese. I’ve had awful experiences with this location many times. Have someone come in and teach these guys how to put cream cheese on their stale bagels. its ridiculous.
… moreAyan Khan
I went there today to order a bagel egg and cheese extra egg this is the third time that they messed up the order. They gave me one egg but I payed for two. The employee on the counter that takes the customer can’t even speak English right and doesn’t understand instructions either. This is my last time going here.
… moreTracy Uwagboe
The staff here are miserable and helpless! They don’t speak English well and are of very little help! I work in EMS and stopped by with my ambulance to grab some food before the next call, I pulled one of the ladies aside after receiving my order to ask her something and and didn’t understand me. The lady taking orders was dismissive and rude and snappy towards me. People should be respectful, especially people in uniform!!!!!! She said “i don’t care wait for manager” in her intelligible Indian accent. I won’t be returning to this location and would be advising other EMTs and Medics to do the same. Find new staff that know how to make the drinks and food with any kind of care!!!! Disgusting I feel nauseated and disappointed for such a beautiful well kept location.
… moreBill Cuddeback
I’m a Massachusetts native that returns occasionally for work. I usually look forward to a nostalgic visit to Dunkin Donuts in its own backyard.
I remember the ritual stop on the way to work.. and then on the way home from work seeing it full of fellow construction workers, flirting with the girls behind the counter. She always knew my order.
But when I was in the Boston area recently, I went to 3 different shops in the Woburn Stoneham Wakefield area and this is what they look like. There is no decor to make it feel like Dunkin. The people behind the counter are just grinding away at their job manufacturing coffee drinks.
Its just a coffee kiosk with a Dunkin Donuts sign.
… moreSaina Exavier
This is horrible, like ordering a large cup of coffee you get a cup full of milk and sugar a tiny bit of coffee it’s ridiculous I saw that men put the cup under the milk machine for a large ounce after the large was done he put milk for Medium ounce like we get milk instead of the coffee
… moreGilles Saulnier
I am allergic to certain things that if I eat I will go into shock ! And without a eppi pen would die. I did an mobile order at this store and it was not busy. And severed exactly what I can’t eat because they could not read the order….. I spoken Dunkins about this because happens regularly! So anyone with food allergies do not goto dunkins any more they do not pay attention. Both Corprate and the stores do nothing and half of manages cannot understand English or listen. It serious issue that has to be addressed. Again I called into Dunkin Corprate and they said would handle this still has ot happen fyi ! To be safe until this figure this issue out go somewhere else if you have food allergies. This is my observations from now going to 5 stores plus. I am driver and I travel around a lot in MA /NH / ME…
… moreFirstname Lastname
Ordered extra large coffee. Received extra large grounds in coffee
Call to tell them and no answer
$3 for a mouth of grounds. Fantastic way to commute to work
… moreTracy M
I’m a diabetic and it’s very important that any and all employees ask every customer who orders a hazelnut iced coffee if they want a hazelnut shot, that I wanted, or a hazelnut swirl. I wondered why my hazelnut iced coffee tasted so sweet. I had them use splendor instead of sugar. So I got sugar that is very dangerous to a diabetic. It wasn’t busy at all and no need to be fast and careless. I’m switching to Starbucks, which is at Stop and Shop. They are meticulous, taking their time making the customers drinks. Also, they don’t skimp at all on their ingredients like whip cream, caramel sauce, and crunchy toppings on frozen drinks.
… moreMelissa Valentin
Waited for 25 minutes in line, took5 full minutes to order 3 things. Then waited another 10-15 minutes. My “matcha latte” was a brown frozen half filled something… countless people left during my time waiting.
BROWN. DO U SEE THIS
… moreAkiko M
Most of the time, I order through app and take it out. Food is okay. Service is fine. Though the atmosphere is a little dull. Not a place that you want to sit and eat. Just take it out. It is both as fast when you order on app and in person. If you want good deals, mind as well order through app.
… more