Autumn
This is our first time trying SG , we are familiar with this type of healthy food choices but “sweetgreen” did not impress us. The store is clean, street meter parking is available, my online experience was good. The food was ready for pick up as promised & my orders are correct. But the quality of food freshness compared to the store website photos are not the same. Please see photos below. The garlic steak plate , steak was overcooked and dry. Glad to try it but we won’t go back.
… moreElizabeth L
I know food doesn’t always live up to advertised pictures so my bad for not going in person for my first try at a Sweetgreen location, but the delivery I got was the most underwhelming order compared to the images. It doesn’t have to be pretty, but the servings were so much smaller – like it’s something I’d expect from a fast food chain, which is not what I expected from Sweetgreen’s branding. Tiny sweet potatoes for $4+ missing the honey sauce, super skinny piece of salmon. The vegetables with the Miso Salmon I got were oddly sour & felt like they’d been sitting out for a long time. so all in all… maybe I’ll go in-person, but for taste & portion for value I don’t think I’ll order again
… moreScott
I have been going to this location and enjoying it for several months now. However, tonight‘s experience means that I will not be going back. There is an employee there named Darius, who was clearly drunk and could not keep my order straight. Furthermore, his body odor and breath were both so bad that I could smell him from 5 to 10 feet away. He should never have been allowed to work his shift.
He was the only person at the counter, so I did not feel like I could ask for a manager. Instead, I left the store and tried to call back. Instead of getting the Evanston store, the number sent me to a Glencoe number, which had no option to speak to a person. The message said that their staff was too busy to answer the phone, but when I left, there was only one or two people waiting to be served.
Clearly, there are no competent managers at this store.
… moreNancy D.
I love to stop here on Fridays and grab a delicious salad to enjoy after a long work week. 🙂 Never a problem. Staff are very friendly, The Salads/Bowls are delish and the atmosphere is clean. Never a problem. Will visit again.
… moreThomas Hilgardner
I finally stopped in about a month and a half ago to try and I’ve been back close to a dozen times. I get the Shroomami salad and add other ingredients. I love that this is available.
… moreMaddie Murphy
The staff are so nice! Me and my friend come here twice a week before class and the quality is always so amazing. Whitney is great and so friendly 🙂
… moreSebastian Garavaglia
I was helped by an employee named Jay. He was great! I’ve never been here before and he made things very easy for me. Will definitely be back thanks to employees like him.
… moreKatie Vienot
My food was tasty but I was surprised at how long it took to be helped. It took maybe 20 minutes for the five folks in front of me to be helped and then the staff got mixed up and helped the three guys behind me before finally taking my order. All in all, I wouldn’t go back if I was pressed for time but I was a fan of my salad.
… moreJEFF C
In general, I love sweetgreen and always consider it when I want a healthy quick lunch or dinner. I’ve eaten at sweetgreens many times while traveling and locally on the go (in NYC, Denver , chicago). Yesterday I returned to the location in Evanston, IL and it was all good except a big mistake by the prep team that created a problem for me.
My go to meal is the tasty and high protein hummus crunch salad with chicken added. I placed an online / carry out order at 1:30 pm on a weekday that was supposed take 30 minutes to prep. Instead I was pleased to receive notification that it was ready in just 10 minutes. It’s a busy and congested area so I had to double park with the flashers on for my quick jump inside. The order was ready and clearly marked and both napkins and utensils were close by.
I scooped up my order and drove to my lunch spot and was disappointed that they had forgotten to add the chicken that I ordered and paid for. Unfortunate I was too far away to return to the store to have them correct the problem.
Later in the day I responded to the “contact us about your order” link in the original confirmation email and explained what happened, provide the attached pix and to request a refund. Sweetgreen customer service responded quickly and offered a credit against my next order. I reiterated my request for a refund back to my credit card which they quickly granted and processed.
All’s well that ends well. I will continue to eat at sweetgreen locations including evanston. I hope they improve their attention to detail and quality assurance of order completeness.
… moreYadi Royster
This is a special place. Love the warm and cold dishes that they served. The menu is visible as well as the food prep area, . I love that you can add any other components to your dish that you wish. Highly recommended.
… more