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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 1090 Long Pond Rd, Rochester, NY 14626
Phone: (585) 225-0190
Order and Reservations
Order: Order online
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Dunkin’ locations in Rochester
Rochester, NY · 1090 Long Pond Rd · 1220 E Ridge Rd · 1300 Jefferson Rd · 1300 Scottsville Rd · 1425 Portland Avenue · 1500 Mount Hope Ave · 1578 Spencerport Rd · 1587 …
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Reviews
Felicia Sosa
This used to be my FAVORITE spot to grab breakfast from on my way to work, but as of lately, with the turn over, service is terrible. They don’t season the Snackin bacon, my bagels have been so hard I could catch a case and live out the rest of my life in an orange jumpsuit if I were to hit someone with it, and my coffee is a hit or miss witch is crazy since I only use swirls with no cream or sugar. SMH. Very disappointing that now I have to pass it to go to elmgrove and I’m late to work due to the inconvenience. So disappointing. The bagel doesn’t look bad but boy oh boy it’s hard.
… moreMichelle Lattimore
When you by a meal ,you should not have to PAY 1.08 FOR WATER. I can understand some will charge 20 cent at some places. Atten! All locations do not charge this for water. Just shows me and my family and friends where not to SPEND MONEY! DO BETTER for your customers SMH!
… moreStan Clearwood
Terrible experience! For starters the employee at the window was rude, rushing me with my order & all i asked for was a coffee & 2 glazed donuts anyways i got to the window & it took about 3-4 minutes for someone to take my payment. I get my order & the coffee was perusal but the donuts had little black things on them so i simply requested for new donuts & i was refused! And told “they all have that on them, that’s how they’re made”. This is unacceptable customer service, I’ve worked at Tim Hortons so I’m aware that something such as a request for new donuts because theres something on the donuts that shouldn’t be there would be a request easily fulfilled. Instead i wasted 1.75$ on 2 glazed donuts wasted 3.50$ it’s not much but enough for me to stop start going to Tim hortons instead!, where simple request such as a new donuts can be easily & happily fulfilled.
… moreDaniie
I was surprised with the quality of this Dunkin. They made the BEST Frozen Coffee I’ve ever had and I’ve ordered one from many different locations. The staff was super friendly!! Will definitely be going back!!
… moreShenee Sapp
I was acknowledged after standing there for a while waiting to order. I was told they would be with me but the cashier proceeded to continue to help the lady working the drive through window, all the while they both see me standing there and NEITHER LADY stopped to take my order….so I turned around and bought 2 slim Jim’s instead to put something on my stomach will never stop there again horrible customer service just horrible!!! And this was this morning at 9:45am so the 2 women working today at this time were there by themselves they needed help or something!!!
… moreAshley Macomber
I ordered sausage egg and cheese wraps. The wraps were SUPER crunchy and egg was burnt. And I ordered a large iced capp and they put it in a large cup. And basically gave me a small drink. If I wanted a small I would have gotten a small. This ice capp not only happened once. But TWO days in a row. That’s just sad. I understand mistakes happen. But how can you do it twice in two days. I added the pictures. And day two there was absolutely no ice in there and an inch of just foam. I even added a picture to show no straw marks in there yet.
… moreBob
20 minutes 3rd car in line ordered a bagel sandwich and 25 pack of munchkins.
She gave me 2 flavors I asked for a mix.
I got plain and cinnamon!
What a joke. All employees look like they could work in the circus
… moreShe gave me 2 flavors I asked for a mix.
I got plain and cinnamon!
What a joke. All employees look like they could work in the circus
Lisa
This has to be the worst Dunkin’ Donuts in Rochester. I unfortunately keep going there because it’s close to my house but every single time it’s a terrible experience and I keep telling myself I’m never coming back again. On top of the service being slow, they NEVER have donuts.
… moreLisa serafini
Went through the drive thru – ordered 2 wakeup bacon wraps, was IMMEDIATELY met with ” are you going to be ordering a lot more food, because you will have to come inside and order then”. Which was EXTREMELY off-putting. We ordered a small coffee with that and that was it. She had such an attitude that we left the drive thru and went to the next nearest coffee shop. We will never go back to that one again, the attitude and pure annoyance she projected on to us was not worth wasting our money and giving our business to not TRUSTING THE QUALITY OF FOOD at that point.
… moreGreg VanMeter
Have been to this location twice. First time they couldn’t cook any food and had to wait 20 minutes to get just a coffee. Second time, sandwich was burnt. People are nice just not ideal execution.
… more