Jersey Mike’s

  4.0 – 241 reviews   • Sandwich shop

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Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.

New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jersey Mike’s 27705

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jerseymikes.com

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Reviews

T C
I love Jersey Mike’s but this store is awful! The bread was hard as a rock. So hard it made a crunch sound when he tried to cut it. The store was so nasty. Food, used napkins laying on tables and floors. Staff was rude and seemed like they hate their jobs. I do not recommend this location.
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Matthew Cloues
New Jersey Mike’s location and impressions after first views visits has been good. Nice, clean space and friendly staff. Food is what you would expect at Jersey Mike’s and the freshly made to order subs are quite satisfying. They have a variety of sub choices, including cold and hot, as well as topping choices. Solid spot especially for a chain. This one seems very well run this far. Much, much better in my opinion than say Subway.
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Shaquanna Royster
Worst Jersey Mike’s I’ve ever been to, and I eat Jersey Mike’s at least 3X a week. Lucky for me there are other Jersey Mike’s nearby. The employees at this location are extremely rude! The bread is always hard as a brick, and they make sandwiches more sloppy, and with even less care than subway!! I wish I could upload the video of me knocking on my sandwich and it sounding like a wooden door. However, see below photo of the employee only putting mustard on half my bread. And when I asked nicely to put mustard on the whole sandwich, she got angry and stopped making my sandwich. There are two people working there out of maybe 10 I’ve seen, who even care to say hello to customers, and the manager is not one of them. I’ve eaten at 10+ locations throughout the Triangle. Worst location, hands down.
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Tanasha Pride
The manager is a pathetic excuse of a manager I took one bite out of my sub and found out that they did not put extra cheese on my sandwich do you know this lady would not replace my sandwich that is ridiculous she knows nothing about customer service or keeping the customers happy. That’s why I do not like that location!
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Jessica Z
The staff was AMAZING!!!!! they were so friendly and made the sandwich perfect!! We are definitely going back to this store to see them again!!
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Brandon Brady
Okay so, I usually do not do The Whole Google Review Thing however this one stung a little for me. So bear with me. I’ll start by saying this. I work a job where per the rules you have to be there an hr ahead of your shift. So for me that means driving an hr to get to Durham from Bunn to be there @ 6am. Furthermore my Job expects me to be in full uniform, dressed, belt on, proper footwear at that hr early mark. Anyway, a customer had come through the other day and gave everyone in the shop Lil Cards for a Sandwich from ya’ll. So after working in this heat all damn day I finally get my Lunch and I’m excited as all get out because I’m newer to the area I didn’t even know ya’ll were there. Walked in placed my order everything was going exactly correct. Until… I took another 3 steps to the right to the Register and Was Denied The Ability to Use My “Free Sandwich” Card because the coupon itself was from A different location. Okay fine… a lil strange but I have heard about that before. No problem, can’t use my coupon card cool. So at this point I’ve already used 15 mins of my 30 min lunch break. Where Ya’ll Really Lost Me Was She Had The Nerve To Look Me in My Face and Tell me They could 50% or Half Off…………… I politely Notified ya’ll the very moment I found out I couldn’t use the card to stop making the order really hope that shit ain’t get wasted plenty of starving people in the world. I used to really like Jersey Mikes def was our Go to Sub Shop.Worst Handling Of A Customer that I’ve Seen In A While Anywhere. I really hope a Higher Up Sees this Before it Gets Scratched. You have employees there that are actually turning custy’s away. Needless to say Me, my wife and my 3 kids will NEVER Eat @ Jersey Mikes Again!!! Have A Blessed Tuesday.
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Jason Benedict
Good overall experience. I like seeing them slice the meat.
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Rachel Owens
We had dinner on 7/18. The food was great and the service by Amithy was superb! She was very friendly and attentive.
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Ana Lucia Cipriani
This store at 3409 Hillsborough in Durham does not live up to how delicious it is to eat at Jersey Mikes. It took me a long time to post a complaint, every time I come to this place they make me feel like I’m asking for a free meal. From the moment you enter, no one looks at you, they continue working on the orders they have to pick, you spend many minutes and they don’t attend to you. They should have staff only for pick-up orders. When you finally get them to help you, they do so reluctantly, you feel very unhappy. They don’t accept customer preferences, it’s just what they say. While I was waiting to pay I saw how they mistreated an Uber Eat driver, I was amazed and he told me that they do the same every day. Pleaseeee manager , attentiooooonn
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Dennis Hunt
I payed 16 dollars for a LG drink and a rag steak and cheese sub with ex meat this what I get I will not be comeing back
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