Rob Casey
Do NOT waste your time going to this Panera. Especially the drive thru. You will wait FOREVER, if you’re on a time crunch. Went to get a pick 2 on sandwiches. Got to the drive thru at 10:33 AM. There were only 2 cars in front of me and the car directly in front of me was fairly quick, compared to the car in front of them. Order was taken at 10:43 AM. Left the drive thru at 10:52 AM to go in for a refund. Now, all of a sudden the order is ready now that I ask for a refund. I’d rather spend my hard earned money at another establishment. The lady, whom provided the refund, was extremely nice and had superb customer service.
… moreiesha mitchell
Today I went to have lunch and it was VERY quick and amazing. I even went at noon which on this military base most of yall know 1130-1 is peak Lunch hours. I ordered the pick 2 and got broccoli cheddar soup and their spicey steak Asiago bagel and ooo it was all delicious! I ordered this and had it all within 5 min! Super quick!
… moreAnael Picazo
Food v good. But LINE is always long as hell! Needs better/new management and or
training to run more efficiently. Shouldn’t take 20 minutes in drive thru for a single b fast sandwich.
… moreSmokeyOak
The food is decent but the cinnamon crunch bagel is abysmal at best. I have frequented panera breads across the country for over a decade and the cinnamon crunchy bagel at this location tastes like plastic and chemical. The other local one in killeen is not much better…the cinnamon crunch bagel.
… moreTess
Fabulous express version of Panera located on Ft Hood. Food was excellent!
“Express” means even if you order dine-in, your meal is still coming to you in a sealed bag, but I’m still super happy for a fresh strawberry, chicken salad with a baguette on the side.
… moreTimothy Howell
Kinda rude and gave me the wrong sandwich. Wouldn’t pick up the phone when I called back to tell them about the wrong order.
… moreJeremy
Watched the employee mark my order as ready and waited 15 minutes after that. I asked the employee why it wasnt ready and she dodged my question. They are marking orders ready in the system to keep their order times low so they can hide the fact they arent trying to work efficiently.
… moreJames McLaughlin
Couldn’t hear them calling my name (just to tell me they didn’t have the type of bread I wanted) and then just dropped my order from the list
… moreDanielle J
I have legit been sitting in this drive thru for a DRINK that per the app was ready twelve minutes ago.. FOR TWEBTY FIVE MINUTES because they won’t pull the car in front of me forward for wh at e er reason. Irate.
… moreDalton
Charging $3.69 for a large drink that is the same size as the large from the Shoppette that charge less than half that is crazy!!
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