

Chipotle South St. Pete is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Address and Contact Information
Address: 3901 34th St S, St. Petersburg, FL 33711
Phone: (727) 618-0423
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Saint Petersburg, FL
Chipotle Mexican Grill in St. Petersburg, FL
Chipotle Mexican Grill Locations in Saint Petersburg | Burritos, Fast …
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Reviews
Upon arriving home, both my meals ordered were indeed cold like I was worried about and the quality and quantity of my order was terrible to say the least. There was barely any meat and there was more than 2x the regular rice in the bowls to make them feel heavier. Everyone in the restaurant was sitting around and waiting frustrated. The staff making food were rude as can be and wouldn’t acknowledge anyone waiting either at the window or the front register. I live less than 5 mins away from this restaurant and will never return. This is not the first bad experience I’ve had at this location but this was the straw that broke the camels back. I never complain on google and leave bad reviews but this was downright embarrassing for a corporate establishment like this. If you read the rest of the reviews for this location, it looks like almost everyone has had the same crappy experience.
DO BETTER CHIPOTLE. you need corporate quality control to make a stop at this location.
I am writing to share feedback regarding a deeply disappointing experience I had while picking up a to-go order Sunday evening at 5:45 p.m October 5th.
My goal in providing this detailed account is to help the owner address serious operational gaps that risk damaging the business’s reputation & customer loyalty.
Details of the Incident:
Upon arriving at the counter for my pre-placed to-go order, I observed only a couple of people in line, with approximately five crew members present. Unfortunately, only one employee appeared to be actively engaged in customer-facing work, while the others frequently disappeared or seemed disengaged.
Extended Wait for a Prepared Order:
I waited patiently at the counter for 10 minutes before a staff member near the drive-thru window finally acknowledged me. After I stated I was there for a to-go order, he disappeared, only to return five minutes later & begin preparing a new order.
Negligence in Order Fulfillment:
After a total waiting time of 20 minutes, a different staff member approached & she asked what I was waiting for. When I inquired about my order, noting that others who arrived after me had already received their food; she checked the back. She discovered that my to-go order had been ready & bagged the entire time.
The most concerning aspect is that the first staff member who attempted to “help” intentionally ignored the completed order, which was clearly visible to him, opting instead to begin preparing a new order. This inefficient & dismissive behavior caused a completely unnecessary 20-minute delay & significant frustration.
I wish this was the end of the review but there is still more. The lobby cleanliness was non non-existent with the dining room floor / tables notably dirty. There was a lack of basic utensils, no napkins, & depleted or empty hot sauce options.
By the time I arrived to my destination with the order it was incorrect. I was given someone else’s order that shared the same first name but a different last name. Had to throw the order in the trash.
This dining facilities cleanliness is not conducive to a positive guest experience nor the lack of customer service. I sincerely hope that the owner will review the surveillance footage from this time to address the specific behaviors of the crew members involved.
My desire is to see this location succeed. Taking immediate action to reinforce team accountability, focus on efficient service (especially for pre-paid orders), & ensure basic cleanliness standards are met will be critical to this location retaining it’s customer base.
Thanks for taking the time to review these resolvable concerns.
Best wishes