Potbelly

  4.0 – 241 reviews   • Sandwich shop

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Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Potbelly 98101

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potbelly.com

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Potbelly

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Order Potbelly Sandwich Works – Seattle, WA Menu … – DoorDash

Get delivery or takeout from Potbelly Sandwich Works at 2030 6th Avenue in Seattle. Order online and track your order live. No delivery fee on your first …

Potbelly Sandwich Shop, 1111 3rd Ave, Ste LO801 … – MapQuest

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Reviews

Eve K. H.
Came in to get a sub while waiting for the bus, and had the most pleasant experience! The lovely lady working the counter was gracious, welcoming, and helpful. Sandwich was delicious and the restaurant was very clean.
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Google Lum
Came here for a sandwich in late May recently.
Sandwich with crispy bun is nice.
Asked for hot peppers only and it was a bit too much, but not the preparer’s fault.
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Fernanda Ayon Torres
Food is amazing but the staff is a little rude.
Didn’t catch his name but I heard the short guy with a beard saying that he hates it when “freaking people never know what they want” and the girl with the tattoos rushes people to pick the toppings quickly by making a gesture with her hand. Other than that, the place is good.
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Emily
The service was excellent. The food was inedible. Not because the workers made it badly, it’s just not good! The cold brew shake tasted like maple syrup the sandwich itself was badly seasoned and the aioli was foul, beyond disgusting!!!! The price was abhorrent! Wasted almost $30 for a sandwich and a shake that are inedible and disgusting.
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Janice Hanson-Nikulin
About five people from our company came to lunch here today and I was left with the impression that we owed the employees something. Everyone in the assembly line was rude and annoyed at taking our orders and acted like we should automatically know what we wanted and not dare to bother them with questions.

If their work environment is so bad and they hate their job so much, I would look for somewhere else to work—maybe not in customer service.

Soup was good and sandwiches mediocre. We were here October 23rd around 12.

A negative overall experience.
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Jake
same dirty knife to cut and fold every sandwich.. quickly dipping it in hot water without caring if it’s actually clean. my sandwich tastes like the 5 orders in front of me. what a waste of food and money. i watched as condiments and mystery meat juice were swiped from that knife right into the center of my sandwich and knew I cant come back.
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Evana Block
Best little sandwich and soup shop, that also has salads. Great selection of beverages. All ingredients are very very fresh !!!
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Tanya Gelli
I ordered a Veggie melt and it definitely did melt in my mouth!! The freshly sliced avocado was awesome! Wondering why I didn’t try this place before
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Silvain Alarilla
Order online to schedule your sandwich. If you choose to go in line, no worries, it goes fast. They have some combos you may want to check out, maybe even grab a short shake or a cookie.
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Ryan Chapman
I went here to pick up lunch a week ago and got a BLT sandwich. The staff was kind and helpful during the order process. Prices were a too high for the value, similar to many other spots downtown.

The reason I chose to write a review is because while I was eating my sandwich, I bit down on something I at first though was a tough piece of meat, turns out it was actually some sort of plastic wrapper which I thankfully didn’t swallow. I prefer to handle this directly with the business, however, I left feedback on Potbelly’s website over a week ago about this and have not received a meaningful response. All I got was a voicemail saying “This is ***** from Potbelly, call me back.” I left the number a voicemail less than 10 minutes later and never heard from them again.

When somebody finds plastic in their food, especially a bag that poses a choking hazard, management needs to handle the situation more attentively than this.
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