

Welcome to your Rio Grande City Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 4505 E US Hwy 83, Rio Grande City, TX 78582
Phone: (956) 848-8002
Website: https://www.chick-fil-a.com/locations/tx/rio-grande-city-tx?utm_source=google&utm_medium=gmb
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Order and Reservations
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Rio Grande City [TX] – Chick-fil-A
Chick-fil-A Rio Grande City – Facebook
Chick-fil-A, 4505 E US Highway 83, Rio Grande City, TX 78582, US
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Reviews
I went to pick up an order my wife had placed online about 10 minutes before I arrived. Once there, I was greeted by a very kind and helpful staff member. However, I ended up waiting another 15 minutes for the order to be ready, while I watched two families who ordered after us get their food first. The service and food were both excellent — no complaints there. The issue seems to be with the app not processing the order unless my wife’s phone was physically close to the restaurant, which caused delays. Hopefully they can resolve that glitch.
Typically, I don’t complain, but since this was a large order, and I had very hungry children to feed, I sent my daughter back to the restaurant to address the missing meal and request replacements for the overly salty fries. Unfortunately, the cashier responded to our concerns with skepticism, making my daughter feel as though our complaint wasn’t credible, despite the fact that we returned four out of the six large fries we had purchased.
Every member of our household, who eats at Chick-fil-A regularly, agreed that both the fries and nuggets were unusually salty. When my daughter mentioned this to the cashier, the cashier mentioned that she needed to get the Manager’s approval for replacement. The Manager had the cashier relay a message that “the recipe doesn’t change” and that the nuggets should not have been salty. This dismissive response seemed to justify the cashier’s earlier behavior.
I’m disappointed by the way my daughter and our concern were treated. Customers should not feel doubted or dismissed when bringing up a legitimate issue. This location would benefit from better training in handling customer feedback respectfully and professionally.