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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Hours
| Sunday | 10:30 AM–9 PM |
| Monday | 10:30 AM–9 PM |
| Tuesday | 10:30 AM–9 PM |
| Wednesday | 10:30 AM–9 PM |
| Thursday | 10:30 AM–9 PM |
| Friday | 10:30 AM–9 PM |
| Saturday | 10:30 AM–9 PM |
Address and Contact Information
Address: 531 W Pike St, Lawrenceville, GA 30046
Phone: (678) 878-2916
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Sandwich Shop & Gourmet Subs in Lawrenceville | Jimmy John’s 2647
… Lawrenceville, GA … 531 W Pike St, Lawrenceville, GA 30046. Store ID : 2647. Open Now • Closes at 9:00 PM Monday. Order Now · Get Directions. 531 W Pike St …
Jimmy John’s Locations in Lawrenceville, Georgia
531 W Pike St. Lawrenceville GA 30046. Jimmy John’s. Open Now • Closes at 9:00 PM Sunday. (678) 985-1717. 4850 Sugarloaf Pkwy. Ste 901. Lawrenceville GA 30044.
Sandwich Shop & Gourmet Subs in Lawrenceville | Jimmy John’s 1937
… Lawrenceville, GA … 4850 Sugarloaf Pkwy, Lawrenceville, GA 30044. Store ID : 1937. Open Now • Closes at 9:00 PM Monday. Order Now · Get Directions. 4850 …
Reviews
200Degrees
I had one of the worst fast-food experiences of my life at the Jimmy John’s located at 531 W Pike St, Lawrenceville, GA.
From the moment I placed my order in the drive-thru, the employee was hostile and aggressive. He was already irritated over the intercom, snapped at me while repeating my order, and rudely said, “You already said that,” in a very disrespectful tone.
When I pulled up to the window, his demeanor only got worse. He looked unkempt and visibly angry, with a hostile expression. Because of how rude he was being, I calmly asked if he was having a bad day. Instead of de-escalating, he became even more confrontational and said, “No! Do you talk to everybody like that?” — completely unprofessional and unnecessary.
A verbal exchange followed, and he then refused service, slammed the drive-thru window shut, and dismissed me entirely.
At that point, I parked and went inside only to ask for the owner’s or corporate contact information. I did not yell, threaten, or harass anyone. That same employee immediately escalated the situation and said he could “call the police” — simply because I asked for corporate information.
He then actually called the police and falsely reported that I was harassing staff.
Four to five police cars showed up over a false claim, all because an employee did not want to provide corporate contact information or be held accountable for his behavior. I was shocked and embarrassed.
The police spoke with me, reviewed the situation, and were clearly confused as to why the call was even made. Officers stated they did not see harassment and even mentioned that filing a false police report is serious. The situation became so absurd that officers were openly questioning the employee’s decision to escalate things this far.
This employee’s behavior was:
• Aggressive
• Disrespectful
• Unprofessional
• Dishonest
• And completely inappropriate for customer service
Calling the police on a customer to avoid accountability is dangerous and unacceptable.
I am filing a formal complaint with corporate, submitting video evidence, and reporting this location to the BBB. I am also exploring legal options due to the false report and emotional distress caused.
Management seriously needs to address who they are allowing to represent this brand. Customers should not fear police involvement just for asking for a corporate phone number.
Avoid this location at all costs.
… moreFrom the moment I placed my order in the drive-thru, the employee was hostile and aggressive. He was already irritated over the intercom, snapped at me while repeating my order, and rudely said, “You already said that,” in a very disrespectful tone.
When I pulled up to the window, his demeanor only got worse. He looked unkempt and visibly angry, with a hostile expression. Because of how rude he was being, I calmly asked if he was having a bad day. Instead of de-escalating, he became even more confrontational and said, “No! Do you talk to everybody like that?” — completely unprofessional and unnecessary.
A verbal exchange followed, and he then refused service, slammed the drive-thru window shut, and dismissed me entirely.
At that point, I parked and went inside only to ask for the owner’s or corporate contact information. I did not yell, threaten, or harass anyone. That same employee immediately escalated the situation and said he could “call the police” — simply because I asked for corporate information.
He then actually called the police and falsely reported that I was harassing staff.
Four to five police cars showed up over a false claim, all because an employee did not want to provide corporate contact information or be held accountable for his behavior. I was shocked and embarrassed.
The police spoke with me, reviewed the situation, and were clearly confused as to why the call was even made. Officers stated they did not see harassment and even mentioned that filing a false police report is serious. The situation became so absurd that officers were openly questioning the employee’s decision to escalate things this far.
This employee’s behavior was:
• Aggressive
• Disrespectful
• Unprofessional
• Dishonest
• And completely inappropriate for customer service
Calling the police on a customer to avoid accountability is dangerous and unacceptable.
I am filing a formal complaint with corporate, submitting video evidence, and reporting this location to the BBB. I am also exploring legal options due to the false report and emotional distress caused.
Management seriously needs to address who they are allowing to represent this brand. Customers should not fear police involvement just for asking for a corporate phone number.
Avoid this location at all costs.
Zoriana Govantes
I visited this location on November 21, 2025, around 7:30 p.m. The dining room was already closed, so I was directed to the drive-thru. I ordered an Ultimate Italian and a Chicken Bacon Ranch footlong.
When I got home (less than 10 minutes later), I discovered both sandwiches were made incorrectly—several paid toppings were completely missing. I immediately called the store to report the mistake and speak with a manager.
The employee who answered the phone was extremely rude and dismissive from the start. He admitted it was the store’s error but refused to offer any kind of resolution—no apology, no remakes, no refund, nothing. His exact reasoning was that “the toppings are free anyway,” so missing them didn’t justify compensation. He never once said he was sorry, never asked how the store could make it right, and spoke to me in a condescending and aggressive tone that made it clear he felt I was wrong for even bringing it up.
This wasn’t just a simple mistake; it was the complete lack of accountability and outright hostility from the person on the phone that ruined the experience. I’ve never been treated so poorly when simply pointing out an order error.
There are three other locations within five miles that have never given me this kind of treatment, so I will not be returning to this store. If the general manager actually cares about customer service and protecting the brand’s reputation, he/she needs to address the behavior of the employee who handled (or rather, mishandled) my call that evening.
Very disappointed.
… moreWhen I got home (less than 10 minutes later), I discovered both sandwiches were made incorrectly—several paid toppings were completely missing. I immediately called the store to report the mistake and speak with a manager.
The employee who answered the phone was extremely rude and dismissive from the start. He admitted it was the store’s error but refused to offer any kind of resolution—no apology, no remakes, no refund, nothing. His exact reasoning was that “the toppings are free anyway,” so missing them didn’t justify compensation. He never once said he was sorry, never asked how the store could make it right, and spoke to me in a condescending and aggressive tone that made it clear he felt I was wrong for even bringing it up.
This wasn’t just a simple mistake; it was the complete lack of accountability and outright hostility from the person on the phone that ruined the experience. I’ve never been treated so poorly when simply pointing out an order error.
There are three other locations within five miles that have never given me this kind of treatment, so I will not be returning to this store. If the general manager actually cares about customer service and protecting the brand’s reputation, he/she needs to address the behavior of the employee who handled (or rather, mishandled) my call that evening.
Very disappointed.
Glenda R
I ordered online for delivery a Turkey Tom on sliced wheat no tomatoes. What I got was a sorry two small turkey slices sandwich!! My child can make a better sandwich! And did I mentioned I paid $17 for this plus tip?! Very disappointed JJ
… moreMs Rawls
They need to fired the worker who works at the drive through on 7/3/25 at 7:50 pm he is a liar he didn’t give me what I asked for look the customer in the face when I asked about my order everything is in the bag got home nothing sandwich look horrible never will I go to that jimmy johns so rude.
… morekeith hegger
Weird staff , I just left there and she said I can’t get a turkey sandwich toasted for the new toasted sandwiches. Please go to the other locations. This location makes up their own promotions and prices
… moreHeather Sullivan
The kid making my sandwich was watching videos while he prepared my food WRONG!! asked for Xtra onions got none, there was no oregano or sauce. I asked the GIANT sub be cut in half and wrapped separately had to tell the drive thru guy that then the kid cuts the sandwich while it’s still wrapped and wrapped each half separately with previous wrap on them…I get home and see all those issues including hard bread when I called to complain the kid passed himself off as a manager and stated “is that all?”, I said I’m sorry what did you say your name is again-he never told me his name, he says “what’s your name? I said you know my name you have caller ID needless to say I WILL BE CALLING THE STORE IN THE MORNING
… moreBrutis30045
Not my first time eating at a jimmy johns but it was my first time at this location. I couldn’t get inside to eat because the doors were locked. Then the staff inside came and stuck a sign up “drive thru”. I don’t eat in my car and wasn’t on the way home so I left. Judging by other reviews of this location I won’t be back. The reviews are not good and I don’t want to spend my money at a place that has no respect or work ethic to the customer. To me if you don’t like you job there are others out there.
… moreDave Watson
I am finally done with Jimmy Johns. I have never seen the ” Freaky Fast” service. They frequently mess my order up and this time the lettuce was disgusting.
… moreNino Mehic
So I Decided To Grab A Little Bite Here and Jeremiah Made Me A Little Joe Sandwich As Soon As I Tried It I Went Back Inside And Got 5 More
… moreJadosh Goodies
Clean. Staff were kind and patient with me as it was my first time. Service was fast.
… more