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Your local Brownwood Subway® Restaurant at 1305 Austin Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Order: Order online
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Reviews
Khrystian Gonzales
Due to the app not working, I called ahead to place an order. Brandy answered the phone, put me on hold, and left me there for the entire 10-minute drive. When I arrived, she was outside smoking and scrolling on her phone—not busy at all. She later walked back in through the front door after a trip to CVS.
Because of this, I was late to lunch, and the whole situation was completely avoidable. She could have at least handed the phone off to another employee to take my order.
The only positive was Jairo, who handled my frustration with real professionalism, apologized, and even comped my sandwich. He’s the one who should be managing the place—not the person putting customers on hold while running personal errands.
And for the record, the majority of my Google reviews are quite positive. It takes a lot for me to post a negative review of a business.
… moreBecause of this, I was late to lunch, and the whole situation was completely avoidable. She could have at least handed the phone off to another employee to take my order.
The only positive was Jairo, who handled my frustration with real professionalism, apologized, and even comped my sandwich. He’s the one who should be managing the place—not the person putting customers on hold while running personal errands.
And for the record, the majority of my Google reviews are quite positive. It takes a lot for me to post a negative review of a business.
Stephen Rutherford
Two visits.
The first visit, the manager on duty was scolding the teenage workers about a mess up and how their pay was being taken to cover for issues.
The second, the same manager had no patience to help someone special needs, just continued to say we don’t have tome to help you, I was next in line, I’d have waited.
Third, I accidentally ordered to this store (the subway app is god awful) with a pick up time of 1:45, I called to cancel as it was the wrong location (sitting inside the commerce location) at 1:30 the order was made and I was told they can’t do anything as it was made. So either way, a cold sandwich by the time of pick up ( I rebought my sandwich at the commerce location) they are quite a bit better at all avenues.
… moreThe first visit, the manager on duty was scolding the teenage workers about a mess up and how their pay was being taken to cover for issues.
The second, the same manager had no patience to help someone special needs, just continued to say we don’t have tome to help you, I was next in line, I’d have waited.
Third, I accidentally ordered to this store (the subway app is god awful) with a pick up time of 1:45, I called to cancel as it was the wrong location (sitting inside the commerce location) at 1:30 the order was made and I was told they can’t do anything as it was made. So either way, a cold sandwich by the time of pick up ( I rebought my sandwich at the commerce location) they are quite a bit better at all avenues.
Sammie French
Very messy. Every time we go in to get food they make our sandwiches and they’re literally falling apart before you get to even eat any. When you are trying to talk to them they will not listen. When asked multiple Times to not pile everything in the center of sandwich they continued. Asked for light sauce they soaked it in mayo. Had to ask them to stop pulling my sandwich off the paper and they continued to. It’s honestly worth the drive across town.
… moreSharon
Worst flatbread breakfast I have ever eaten in Brownwood. The server was in such a hurry and I was the only one in there. I realize it is hard to get good help, but this was ridiculous. The egg was still “ice cold” and the bacon was raw. I told him I wanted it crispy but that would take too much time. Tried to call manager without success. Will try again.
… moreBecky C
This is our go to Subway when in a pinch for dinner time. Tasty sandwiches!
Don’t forget your cookies!
… moreDon’t forget your cookies!
Patrick Stinson
Don’t bother to order online if you want to make any changes, they don’t pay attention to it. Instead they make it as advertised. So inconsiderate.
… moreRobert Cotton
The employee called the cops on me for calling her a racist! Rightfully so…
… moreThomas Davis
It’s a decent place if you’re not in a hurry, which is usually the reason I go here… had to walk out several times because they had 1 person making sandwiches while 2 or more sat talking to her while doing absolutely nothing.. I’ll continue to eat just cause I can see my food being made, but I’ll continue to walk out every time they feel my money and / or time isn’t any good there..
… moreJaiden Coffee
The 2 ladies working today at 430pm on the 17th of August had the worst attitudes they shrimped me on my steak got a half scoop for a footlong and I spent 20 on just this one sandwich. When they spoke it was either incoherent or carelessly. Do better.
… moreKathe Nowowiejski
Our parish was asked to accommodate a family with a luncheon after a funeral today late morning. Our Ministry was notified at 3 p.m. yesterday. Most eating establishments need 24-48 hours to prepare. This Subway took the baton and prepared sandwiches and the fixings and we’re ready for a 10:30 a.m. pickup!! Thanks so MUCH for your professional service for a last minute situation!! God bless
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